- Zoom (Montgomery, AL)
- Head of Customer Experience Operations What You Can Expect The Head of CX Operations is a senior leadership role, responsible for defining and ... retention, renewals, expansion, and long-term value realization. About the Team The Customer Experience Operations team partners across Sales, Customer … more
- RELX INC (Dayton, OH)
- … workflows. Requirements + Have proven experience in AI data insights, customer operations , growth strategy, and product adoption initiatives. + Have a great ... and scales all adoption and revenue initiatives across Global Customer Operations (GCO) - using AI-driven insights...+ Identify and operationalize automation use cases that improve customer experience while increasing revenue velocity. +… more
- Maersk (Baltimore, MD)
- …relationships to improve service and increase customer satisfaction - shared accountability between Head of Operations , Head of CHB Product, and Head ... Head of Customs House Brokerage Operations ...service delivery and process and policy standards. + Identify customer needs and oversee operations within the… more
- Sprinklr (NY)
- …**-driven management, and leading organizational change** . + Experience serving as Head of Strategy and Operations or in a role requiring executive-level ... Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands...the overall strategy, driving operational excellence, and serving as Head of Strategy and Operations reporting to… more
- Sanofi Group (Swiftwater, PA)
- **Job Title:** Head of Site Quality Operations **Location** : Swiftwater, PA **About the Job** We deliver 4.3 billion healthcare solutions to people every year, ... quality and compliance programs influencing the business and strategic operations . The position is also a key leader in...site towards the concerned health authorities as the Quality head of the site with regards to product quality,… more
- Ralliant (Spartanburg, SC)
- The **Global Head of Operations ** is a transformative leader accountable for designing and executing the global operations strategy across Anderson-Negele's ... key member of the senior leadership team, the Global Head of Operations will not only ensure...teams. **Key Responsibilities** Strategic Leadership + Set the global Operations strategy to deliver growth, customer satisfaction,… more
- Guardian Life (Holmdel, NJ)
- Head of Group Benefits Operations Technology **Overview** We are seeking a Head of Group Benefits Operations Technology leader within the Group Benefits ... Benefits Operations applications and aligned Group Benefits Operations business function. As the Head of...and can resolve the issues with decisions based upon experience + A confident, strategic technology leader with a… more
- Citizens (Johnston, RI)
- …and develop a strong team brand. The Head of Property Secured Default Operations must: + Create a customer focused environment that motivates and empowers ... Description The Head of Property Secured Default Operations ...bankruptcy and foreclosure. The candidate must have deep mortgage experience in default and strong knowledge of GSE investor… more
- Hologic (San Diego, CA)
- Head of Oncology Operations San Diego, CA,... of Oncology Services will serve as the senior operations leader for our clinical laboratory and customer ... teams, with a close connection to commercial counterparts, overseeing laboratory operations , clinical review, patient & client services, and Oncology R&D. This… more
- Unilever (Hoboken, NJ)
- …of brands such as Hellmann's, Knorr, Sir Kensington, and Maille. We are seeking a Head of Channel Strategy & Business Operations for Foods business in the US: ... Planning USA. WHAT WILL YOUR MAIN RESPONSIBILITIES BE The Head of Channel Strategy & Business Operations ,...coverage) + Plays a critical role in Foods business operations to provide accurate and efficient customer … more