- S&P Global (New York, NY)
- …strategic, customer -centric, execution-focused leader to serve as the Head of Customer Service , Support , and Operations for Data & Research (RVS). ... excellence. They should have experience of leading scaled global teams across customer service , support and client operations, ensuring seamless delivery and… more
- JPMorgan Chase (Nashville, TN)
- …and drive successful outcomes for their employees and stakeholders. **Role Summary** As Head of Private Support (VP) at Workplace Solutions, you will own ... support experiences. You will set the standard for customer care, drive process improvements, and act as a...technology and best practices to improve response times and service quality. + Proactively identify high-value customers within the… more
- KBR (Houston, TX)
- …grow the Field, Support , and Startup Services offering to meet evolving customer needs. + Develop service packages that support commissioning, startup, ... Title: Global Head of Field, Support & Startup...and turnaround events. + Ensure readiness and responsiveness to customer technical enquiries and field troubleshooting support … more
- Zoom (Montgomery, AL)
- Head of Customer Experience Operations What You Can Expect The Head of CX Operations is a senior leadership role, responsible for defining and executing the ... operational strategy that supports the end-to-end post-sales customer lifecycle. This role builds scalable processes, systems, and governance to drive customer … more
- Citizens (Boston, MA)
- …of identity solutions into platforms and services. - Engage with operations teams to support customer service and issue resolution related to identity and ... Description Head of Customer Identity and Authentication Location: This role will require a hybrid work schedule 4 days on-site, 1 remote in Johnston RI,… more
- BluePearl (Brandon, FL)
- …have been assigned a mentor to support retention and engagement. + Assist in customer service issues as needed and help management to follow up to resolve ... suburb of Tampa Bay, is seeking a **full-time Emergency Service Head ** to join our collaborative and...in an environment built on teamwork, trust, and mutual support , while shaping the continued growth and success of… more
- BluePearl (Sandy Springs, GA)
- …have been assigned a mentor to support retention and engagement. + Assist in customer service issues as needed and help management to follow up to resolve ... in Sandy Springs, GA, is seeking a** **full-time Emergency Service Head ** to join our collaborative and...in an environment built on teamwork, trust, and mutual support , while shaping the continued growth and success of… more
- S&P Global (New York, NY)
- …+ Design, build and evaluate and implement tools and platforms that enhance customer support , service , success and operations. + Drive automation ... AI and automation as applied to operational execution and customer support teams. They will be expected...of delivering measurable business outcomes. + Deep understanding of customer service technologies, CRM platforms, automation tools,… more
- RELX INC (Dayton, OH)
- …Do you enjoy collaborating with teams to deliver on common goals? About the Role The Head of Customer Growth & Adoption owns and scales all adoption and revenue ... with Product and Technology to refine digital experiences and self- service growth channels. + Position Global Customer ...eCommerce to design print-focused upsell and outreach models. + Support as a Service : Develop scalable, lower-cost… more
- BluePearl (Grand Rapids, MI)
- …the clinician mentor liaison to support retention and engagement. + Assist in customer service issues as needed and help management to follow up to resolve ... in **Grand Rapids, MI** is seeking a full-time **ER Service Head ** who will work side by...leadership meetings. + **Mentor ER Clinicians and new ER/ICU support staff** . Oversee ER Clinician case management and… more