- NY CREATES (Albany, NY)
- …properly. Record and log all customer interactions, problems, and resolutions in a help desk system for future reference. Reset passwords and unlock accounts ... business partners, and affiliates who use the systems. Identify and organize Help Desk tickets according to priority and forward tickets to engineers and techs.… more
- PHOENIX DATA SYSTEMS INC (Southfield, MI)
- …via telephone and e-mail. The successful candidate should have a strong customer service/ help desk orientation and be able to diagnose and resolve technical ... software issues. We are willing to train someone with a good attitude. Key Responsibilities Deliver professional and top-quality customer service to all customers while performing within departmental targets Provide technical support to customers pertaining to… more
- Reed Smith LLP (Los Angeles, CA)
- …departmental guidelines. Provide second-level support for issues escalated by the IT Help Desk . Escalate unresolved problems to the appropriate analyst, ... programmer, supervisor, or manager as needed. Assist with information gathering, documentation, and communication to support resolution. Troubleshoot software administration issues independently and in collaboration with others, including document access… more
- Reed Smith LLP (San Francisco, CA)
- …departmental guidelines. Provide second-level support on issues escalated from the IT Help Desk . Escalate unresolved problems to the appropriate analyst, ... programmer, supervisor, or manager. Assist with information gathering, documentation, and communication to support resolution. Maintain required recordkeeping, including logging issues into the call tracking database, reporting time accurately, updating the… more
- Heritage Bank (Burlington, WA)
- …(Banking Call Center) at our Burlington Administrative Center.Individuals in this role help customers by providing a warm welcome and greeting to everyone who ... and fingers with repetitive wrist and hand motion. Typically sitting at a desk or table; intermittently standing, stooping, bending at the waist, kneeling or… more
- Satair USA, Inc. (Dulles, VA)
- …is a 24/7 fulfillment center, with an Aircraft on Ground (AOG) support desk , and Quality Assurance (QA) operations. To best support our customers, our ... invoices, packing lists, and classification. * * Procedure Support: * Help document, update, and standardize operational procedures related to customs processing… more
- Satair USA, Inc. (Dulles, VA)
- …is a 24/7 fulfillment center, with an Aircraft on Ground (AOG) support desk , and Quality Assurance (QA) operations. To best support our customers, our ... commercial invoices, packing lists, and classification. * Procedure Support: * Help document, update, and standardize operational procedures related to customs… more
- Vitis Energy, LLC (St. Augustine, FL)
- …an aggressive and compressed schedule. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to frequently lift or ... Plan with Company Contribution Employer-sponsored retirement plan with matching contributions to help you plan for the future. Recruiting Agencies: We value your… more
- Robert Half Technology (Grand Island, NE)
- Description The Technology Help Desk Supervisor role is to lead and support the T1-T3 help /Systems desk team in Grand Island, Nebraska. This role ... customer service. The ideal candidate will have prior experience managing help desk operations and a strong technical systems background. Please apply now,… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- Help Desk Specialist Annapolis Junction, MD (http://maps.google.com/maps?q=Annapolis+Junction+MD+USA) *ACS Description Athenix Solutions Group is looking for ... multiple Help Desk Specialists for a large program in the Annapolis Junction, MD area. The Help Desk Specialist will provide 24x7 Help Desk … more
