- General Dynamics Information Technology (Quantico, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier I** with GDIT. A ... play a meaningful part in improving how agencies operate. Our work depends on ** Help Desk Analyst Tier I** joining our IT Technology Development division… more
- Robert Half Technology (Charlotte, NC)
- Description Overview: Robert Half is proactively recruiting Tier 2 Help Desk Analysts to join our IT talent pipeline. These contract opportunities will ... and escalation experience. Key Responsibilities: + Resolve escalated tickets beyond Tier 1 scope. + Provide support for workstation builds, software installations,… more
- Robert Half Technology (Charlotte, NC)
- Description Overview: Robert Half is proactively building a network of Tier 3 Help Desk Analysts for future contract engagements. These roles require ... Partner with engineers and administrators for root-cause analysis. + Mentor Tier 1/2 staff and contribute to enterprise support documentation. Requirements… more
- Robert Half Technology (Charlotte, NC)
- Description We are proactively recruiting for Tier 2 Help Desk Support Analysts in the IT realm. This level requires deeper troubleshooting and support ... knowledge for escalated issues. Responsibilities: + Handle tickets escalated from Tier 1 + Troubleshoot advanced desktop, application, and system issues + Assist… more
- IBM (Frederick, MD)
- …WV location. We are seeking a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide first-level support for end users experiencing ... timely resolution or escalation. * Escalate unresolved issues to Tier 2 or Tier 3 support teams...* 1+ year of experience in customer service or help desk role. * Basic understanding of… more
- IBM (Rocket Center, WV)
- **Introduction** We are seeking a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide first-level support for end users ... timely resolution or escalation. * Escalate unresolved issues to Tier 2 or Tier 3 support teams...* 1+ year of experience in customer service or help desk role. * Basic understanding of… more
- TEKsystems (Northfield, IL)
- escription: We are looking for Tier 1 Help Desk Analyst to assist in support of our customer facing websites, and password reset assistance. This is a ... phones and work email tickets in between calls. JOB SUMMARY Responsible for Tier I software and hardware support. Diagnoses and resolves problems using documented… more
- Robert Half Technology (Princeton, NJ)
- Description We are looking for a Tier 2 Help Desk Analyst to join our dynamic IT team in Princeton, New Jersey. In this role, you will tackle escalated ... * 2-4 years of experience in IT support, with a focus on Tier 2 or advanced help desk responsibilities. * Proficient in Windows desktop operating systems,… more
- Robert Half Technology (Jacksonville, FL)
- Description We are seeking a Tier 2 Help Desk Analyst to join our growing IT support team. In this role, you'll be the escalation point for Tier 1 ... Key Responsibilities + Act as the primary point of escalation for Tier 1 support issues, ensuring timely resolution. + Troubleshoot and resolve issues… more
- DATAMAXIS (Libertyville, IL)
- …fast-paced, large corporate environment. Description: We are looking for Tier 1 Help Desk Analyst to assist in support of our customer facing websites, ... is seeking a driven, creative and hard-working individual for our IT Help Desk (Monday-Friday 8am-5pm). We seek candidates with an entrepreneurial mindset who… more
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