- Robert Half Technology (Salt Lake City, UT)
- …Overview: The Escalated Support Technician is responsible for ensuring employees, faculty, and partners have the necessary tech tools and support. Acting as a senior ... resource within the IT Support team, this role handles advanced user issues, mentors entry level team members, and collaborates across IT to resolve escalated concerns. Primary Responsibilities: Provide Tier 3 support and manage escalations. Assist with… more
- Robert Half Technology (Charlotte, NC)
- Description Overview: Robert Half is proactively building a network of Tier 3 Help Desk Analysts for future contract engagements. These roles require advanced ... technical expertise and the ability to resolve complex IT issues. Key Responsibilities: + Manage escalated tickets involving systems, servers, or enterprise applications. + Configure and maintain enterprise tools (eg, Intune, Azure AD, advanced M365). +… more
- System One (Tulsa, OK)
- …in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising ... in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising… more
- Robert Half Technology (Columbus, OH)
- Description We are looking for a skilled Help Desk Analyst III to join our team in Columbus, Ohio. In this role, you will play a crucial part in ensuring ... hardware, software, and Microsoft Office applications. * Previous experience in help desk support and employee training is preferred. * Excellent organizational… more
- TEKsystems (Menasha, WI)
- …problem-solving skills + Customer Service - Excellent communication and interpersonal skills + Help Desk / Service Desk Operations Preferred Qualifications + ... Description As a Senior Technical Support Analyst , you will serve as a key resource...level of customer satisfaction. Your experience and leadership will help drive continuous improvement in service delivery and technical… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 37437 **Summary** **VIP Help Desk Analyst ** **Washington, DC** Are you ready to enhance your skills and build your career in a rapidly evolving ... take your career to the next level! The **VIP Help Desk Analyst ** provides technical...conferencing systems. + Escalate complex technical problems to Tier II/ III teams, tracking resolution to ensure timely service completion.… more
- General Dynamics Information Technology (Offutt AFB, NE)
- …+ Familiarity with quality assurance methodologies and tools. + Previous experience in a Tier III or senior service desk role. \#SCITLS The likely hourly rate ... At GDIT, people are our differentiator. As a Quality Analyst supporting the the program, you will be trusted...the responsibilities below: + Perform quality reviews of service desk interactions (phone, chat, email, ticketing system) to assess… more
- City of Columbus (Columbus, OH)
- …every week. S alary Range: $78,957 to $95,000 Support & Systems Stewardship + Resolve Help Desk tickets related to Dynamics 365 Finance and Commerce platforms. + ... Dynamics D365 System Analyst (Assistant Auditor III ) (U) (Extended)...Auditor's Office is seeking a Dynamics 365 (D365) Systems Analyst to help shape the future of… more
- NANA Regional Corporation (Aberdeen Proving Ground, MD)
- …looking for a committed IT professional to become part of our team as an IT Analyst III supporting the Army Test and Evaluation Command (ATEC) at the Aberdeen ... developing, maintaining and updating IT documents for use by help desk personnel to expedite problem resolution....impacting users and work with appropriate Tier II or III administrators. + Experience troubleshooting WIFI and GFE provided… more
- City National Bank (Raleigh, NC)
- …not be employed by City National Bank. *The Opportunity* The End User Support Analyst III provides advanced level telephone and on-site end-user support for ... education, training and experience. * Five (5) years of experience in a help desk or other technical support environment highly preferred. * Knowledge of the… more