- CGI Technologies and Solutions, Inc. (Arlington, VA)
- ** Help Desk Lead - Senior ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... CGI Federal has an exciting opportunity for a Helpdesk Lead within our Intel sector advancing the national security... manages and oversees the daily operations of a help desk team, ensuring efficient and effective… more
- Spectrum Comm Inc (Falls Church, VA)
- Position Overview The Senior Help Desk Technician serves...support roles, with at least 1 year in a senior or lead capacity. + Strong knowledge of ... in Jacksonville, Florida. This role provides Tier 2-3 troubleshooting, supervises day-to-day help desk operations, and ensures timely resolution of IT service… more
- Chenega Corporation (West Point, NY)
- **Req ID:** 38108 **Summary** ** Senior Help Desk Technician** **West Point, NY** Are you ready to enhance your skills and build your career in a rapidly ... and take your career to the next level! The ** Senior Help Desk Technician** will...ways to maintain a culture where we excel and lead healthy, happy lives. **Corporate citizenship** Chenega MIOS is… more
- NTT America, Inc. (VT)
- …and forward-thinking organization, apply now. We are currently seeking a IT Service Desk Supervisor/ lead to join our team in Lemont, Illinois (US-IL), United ... States (US). **Job Summary:** + The Service Desk Supervisor will be required to use ITIL as...+ Good client service skills. + Ability to successfully lead and coach a team to deliver key business… more
- Moser Consulting (South Bend, IN)
- …remarkable individuality of everyone's culture, history, and service. Description The Service Desk Technician is a dynamic role essential for the maintenance of IT ... the client and practice. You may be asked to help in other practices and clients as needed. Requirements...related field; or equivalent experience. + Proven ability to lead and mentor lower technicians, fostering a collaborative team… more
- University of Miami (Miami, FL)
- …within the function and on University policy and procedures. Department Specific Functions: The Senior Manager, IT Help Desk manages all aspects and ... and produce high-quality service to internal customers. In addition, Senior Manager, IT Help Desk ...areas, and make recommendations for improvement. + Manage and lead the Help Desk team,… more
- Comcast (New York, NY)
- …Summary** FreeWheel, a Comcast Company, is seeking a highly analytical and detail-oriented Senior Analyst to join our Deal Desk team, focusing on portfolio-level ... Drive the creation of a digital process for Deal Desk intake, prioritization, and assignment. ** Lead our...Desk pipeline reporting and provide weekly updates for senior sales leaders in pipeline meetings. + Support the… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ... Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to...their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.… more
- Omni Hotels (Dallas, TX)
- …to identify areas of improvement + Develop daily, weekly, and monthly reports on help desk teams' productivity + Analyze statistics and compile accurate reports ... This role will assist in supervising core operations and lead and develop a team of employees responsible for...ticketing across the Omni environment + Promoting the service desk with senior leadership and working to… more
- City of New York (New York, NY)
- …where flexibility and ability to achieve results are valued. All managers lead teams and/or lines of service, assuming increasing levels of responsibility for ... schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only...ticket data, with the ability to report out to senior managers and legal colleagues in urgent situations that… more