- City of New York (New York, NY)
- … Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the ... System (PMS), City Human Resource Management System (CHRMS), Remedy and others. The Help Desk Level 1 Representative will: - Respond to telephone… more
- Two95 International Inc. (Cherry Hill, NJ)
- Title - Help Desk Level 1 Position - Contract (6+ Months) Location - Cherry Hill, NJ Rate - $Open (Best Possible Requirements Responsibilities: + ... Participate in project planning and scheduling. + Ensure assigned project tasks are completed completely and on time. + Ensure proper documentation, notification, and escalation of all incidents. + Communicate with clients by phone, email, and in person. +… more
- CVS Health (Chicago, IL)
- …report to our downtown Chicago office on 30 W. Monroe.** **Position Summary** The Help Desk Associate ( Level 1 ) role is an integral part of our growing ... team. We are looking for a competent Help Desk Associate to provide fast and...technology and using it to solve problems + High level of organization, reliability, and independence + Orientation toward… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …with DoD 8570.01-M with a minimum certification of IAT Level I** The Level 1 Help Desk Specialist shall possess the following capabilities: + Two ... Help Desk Specialist will provide 24x7 Help Desk support as defined by first response/Tier 1 / Level 1 support. They will provide phone and… more
- Robert Half Technology (Waukesha, WI)
- …to provide direct assistance and foster strong user relationships. Requirements * Proven experience in Level 1 Help Desk support within a detail-oriented ... Description We are looking for a dedicated Help Desk Analyst I to provide...go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1 -tap apply, notifications of AI-matched jobs, and much more.… more
- Trace Systems Inc (Tampa, FL)
- Job Overview Job Title: Help Desk Technician 1 (Iridium) Job... desk 2000 or HDI certified help desk professionals + DoD 8570 IAT Level II ... Job Responsibilities Trace Systems is actively recruiting for a Help Desk Technician with expertise in Iridium...Escalate more complex problems to next higher tier support level for resolution. + Monitor trends in problems and… more
- Citi Trends (Savannah, GA)
- …reports + Escalate store polling issues in a timely manner + Coordinate with Store Help Desk associates at the start of each shift + Assist supporting stores ... by taking help desk calls + Log store ...by taking help desk calls + Log store help ...statements are intended to describe the general nature and level of work being performed by individuals assigned to… more
- Paladin Technologies (Minneapolis, MN)
- …and troubleshooting of IT and AV systems for end-users, including executives. + Maintaining help desk ticket queues to ensure proper routing and resolution of ... issues. + Escalation to level 2 or 3 staff as situations require more...+ 2+ years' experience supporting users in a remote help desk environment preferred. Preferred Qualifications +… more
- IBM (Frederick, MD)
- …WV location. We are seeking a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide first- level support for end users experiencing ... expertise** * 1 + year of experience in customer service or help desk role. * Basic understanding of Windows OS, Microsoft Office Suite, and common… more
- IBM (Rocket Center, WV)
- **Introduction** We are seeking a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide first- level support for end users ... preferred. * 1 + year of experience in customer service or help desk role. * Basic understanding of Windows OS, Microsoft Office Suite, and common… more