- Two95 International Inc. (Cherry Hill, NJ)
- Title - Help Desk Level 2 Position - Fulltime Location - Cherry Hill, NJ Salary - $Open (Best Possible) Requirements Responsibilities: + Provide 1st and ... 2nd level support for desktops, laptops, printers, servers, and other network devices both remotely and on site. + Ensure proper documentation, notification, and… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …with DoD 8570.01-M with a minimum certification of IAT Level I** The Level 2 Help Desk Specialist shall possess the following capabilities: + Five ... Desk Specialist will provide 24x7 Help Desk support as defined by first response/Tier 1/ Level...support + Receive, triage and route tickets to Tier 2 Help Desk according +… more
- General Dynamics Information Technology (Quantico, VA)
- …a drive for innovation to GDIT. Our ** Help Desk Analyst Tier 2 ** must have: + **Security Clearance Level :** Active Top Secret clearance + **Required ... **Req ID:** RQ211237 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier 2 **… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo...commensurate level of experience based on position level Required Experience: 2 -5 Years PingWind is looking ... Eligibility - can start with SECRET clearance Certifications:8570 IAT Level II and Computing Environment eg MD-100, AZ-104 or...for a Tier 2 - Help Desk Technician who also knows VTC… more
- LA Care Health Plan (Los Angeles, CA)
- …established monthly performance baselines are completed. Duties Manages complex issues escalated from Level 2 Service Desk Technicians, serving as a key ... for complex incidents and serving as a mentor for Level 2 technicians. The Technician serves as... 2 years of experience in Call Center Help desk , configuring & administering networked computer… more
- Valet Park of America (Springfield, MA)
- …on our products. Role Overview We are seeking a new team member to serve as our First- Level Help Desk and Technical Support Specialist. This role acts as the ... staff. This is a great opportunity for someone with 1- 2 years of professional experience and is looking for...work and travel to operational sites. Key Responsibilities + First- Level Help Desk Support +… more
- General Dynamics Information Technology (Wright Patterson AFB, OH)
- … expertise along with a drive for innovation to GDIT. Our ** Help Desk Specialist** must have: + **Security Clearance Level :** Active Secret clearance + ... Experience:** + 5 years of directly related experience supporting help desk Tier 1, Tier 2...technical support team. + Experience developing and providing Service Level Agreements and Help Desk … more
- EPS Corporation (Dahlgren, VA)
- …ideal candidate will be a motivated, detail-oriented professional with hands-on experience using enterprise- level help desk systems and a commitment to ... 2 ) yearsof professional experience in Industry, Federal, orDoD Help Desk Support. + Proficiency withBMC Remedy,ServiceNow,...Desk Support. + Proficiency withBMC Remedy,ServiceNow, or other enterprise- level help desk tools. +… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...Route tickets to the appropriate sustainment teams for Tier 2 / 3 support + Perform data-driven analysis of… more
- Zones LLC (Boston, MA)
- …Hours: Mon - Friday 8:00 am - 5:00 pm. On site. The IT Help Desk Technician will provide Level 1- 2 support to customer's end-users. This position will ... IT Help Desk Technician Staffing Boston, Massachusetts... Analyst will troubleshoot, diagnose and resolve or escalate Level 1- 2 incidents received as necessary. What… more