- TekSynap (Washington, DC)
- …to travel as required for meetings and training sessions **Overview** We are seeking a Help Desk Manager to join our team! TekSynap is afast-growinghigh-tech ... Relation Management (CRM) team, and CNIC leadership. + Manage a help desk operation supporting approximately 800 customers, ensuring high levels of customer… more
- Leidos (Ashburn, VA)
- **Description** The National Security Sector within Leidos is seeking Help Desk Manager with strong systems, software, cloud, and Agile experience to support ... processing travelers at the ports of entry (POEs) into the United States. The Help Desk Manager will provide oversight to the Level II services and ensure… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- ** Help Desk Manager ** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir ... . **Position Description:** We are looking for a Helpdesk Manager to lead and oversee our helpdesk team. In...using Oracle User Productivity Kit (UPK) tool. -Ensure DAI Help Desk support contractor staff is trained.… more
- Waystar (Louisville, KY)
- **ABOUT THIS POSITION** We are looking for a proactive and service-driven Help Desk Manager to lead our internal IT support function. This role will oversee ... daily help desk operations, manage the team responsible for handling employee IT issues, and serve as the main point of contact for standard IT… more
- Robert Half Technology (San Diego, CA)
- …Key Responsibilities: . Supervise the daily operations of the service desk team, including scheduling, workload balancing, and performance monitoring. . Act ... point for complex or unresolved technical issues. . Ensure all service desk activities comply with established IT policies, procedures, and SLAs. . Monitor… more
- AnMed Health (Anderson, SC)
- …plan as it impacts on departmental operations. Manages and supports our Epic Help Desk staff in supporting our physicians, clinicians, end-users, and patients ... department director as the central point of communication for training and help desk team. Works closely and collaboratively with other project managers and… more
- SMX (Fort Belvoir, VA)
- …all jobs) (https://www.smxtech.com/careers/) Fort Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager ** for a full-time, on-site position at ... Ft. Belvoir. The Senior Help Desk Supervisor will be responsible for... ticket and personnel metrics to the prime project manager + Assist Cyber Operations with continuous monitoring activities… more
- Amazon (Tempe, AZ)
- …* Direct line management for Help Desk Escalation Managers and the Help Desk Operations Manager roles. * Implements performance goals, monitors and ... can inspire leaders and stakeholders worldwide while owning the Tempe-based dedicated Help Desk Operational and Escalation Support for our internal stakeholders… more
- Bilfinger Industrial Services Inc. (Reston, VA)
- …portal (https://jobs.bilfinger.com/) only. Nearest Major Market:Washington DC Job Segment: Project Manager , Construction, Information Technology, Help Desk , ... Project Manager - Remote Centennial is a national leader...Our performance is what has helped, and continues to help forge strong partnerships, which are strengthened over time.… more
- Proven IT (Tinley Park, IL)
- …generate reports, and plan for continuous improvement. This role reports directly to the Help Desk Manager . Responsibilities: + Ensures the support team ... communication, professionalism, and overall staff knowledge. + Ensure the Help Desk staff is appropriately skilled and trained to deliver excellent… more
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