• Layer 7 Consulting (New York, NY)
    Job Description Job Description The Help Desk Operations Manager is responsible for both leadership and technical tasks. This role will manage the ... performance metrics, and implementing improvements to enhance service quality. Additionally, the Help Desk Operations Manager will serve as an escalation… more
    ZipRecruiter (12/02/25)
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  • Goldman Edwards, Inc. (Washington, DC)
    …(DOT) is seeking a skilled and motivated IT Help Desk Manager to oversee our helpdesk operations , ensuring effective IT support for internal staff ... Job Description Job Description *Job Title: IT Help Desk Manager **Job...role is critical to maintaining the productivity of DOT operations through efficient problem resolution and technical assistance. **Key… more
    ZipRecruiter (12/29/25)
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  • MR A BARBERS LLC (Roanoke, TX)
    …for an experienced, organized, and creative Front Desk Manager to help run daily shop operations and support business growth. This role combines customer ... and walk-ins Handle phone calls, texts, and online booking inquiries Oversee front desk operations and support barbers and stylists Help manage daily shop… more
    ZipRecruiter (01/09/26)
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  • MISTRAS Group, Inc. (Princeton Junction, NJ)
    …IT Service Desk Manager is responsible for leading the daily operations of the organization's service desk . This role ensures the delivery of ... the escalation point for complex or critical issues. The manager will also drive continuous improvement initiatives, monitor performance...a supervisory or managerial role. + Strong knowledge of help desk software, ITSM frameworks (eg, ITIL),… more
    DirectEmployers Association (12/10/25)
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  • NetApp (San Jose, CA)
    **Job Summary** This role is for a highly experienced Business Desk Deal Manager who will lead the Deal Enablement function for North America Sales teams and ... practices to facilitate the entire Deal life cycle. **Essential Functions** The Business Desk Team is responsible for the process and field execution to support the… more
    DirectEmployers Association (12/14/25)
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  • Edgewater Federal Solutions, Inc. (Albuquerque, NM)
    Job Description Job Description Overview: Edgewater Federal Solutions is seeking a Help Desk Specialist to support the IT program at a major national laboratory. ... route incidents and requests. Responsibilities: The responsibility of a Help Desk Specialist is to provide in-depth...vice versa. Must have a working knowledge of PC operations which include hardware, network settings, operating system, &… more
    ZipRecruiter (12/29/25)
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  • Amtec Direct Hire (Portland, OR)
    Job Description Job Description Job Title: IT Help Desk Technician Shift: 4/10 (Mon-Thurs) Flexible - Start times between 6am- 8:30am Pay Range: $28-$34/hr, ... to keep organized RELATIONSHIPS: Reports directly to the IT Manager On a day to day basis will interact...this position is sizeable to the day to day operations of the company. Users are highly dependent upon… more
    ZipRecruiter (01/06/26)
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  • Stony Brook University (Stony Brook, NY)
    … Technician** **may include the following but are not limited to:** + Answer Help Desk telephone calls, E-mails and other forms of customer contact received ... customers or departments and reporting/escalating issues with supervisor or manager . Report changes to policy or procedures and submit...to policy or procedures and submit updates to the Help Desk Knowledge Base system or SOP.… more
    DirectEmployers Association (11/26/25)
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  • Stony Brook University (Stony Brook, NY)
    …Desk Technician may include the following but are not limited to:** + Answer Help Desk telephone calls, E-mails and other forms of customer contact received ... customers or departments and reporting/escalating issues with supervisor or manager . Report changes to policy or procedures and submit...to policy or procedures and submit updates to the Help Desk Knowledge Base system or SOP.… more
    DirectEmployers Association (11/19/25)
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  • Razor Technology (Conshohocken, PA)
    …for customers requiring additional attention or issue resolution. Collaborate with Service Desk Manager and Account Executives to address recurring customer ... or lead technician role . Strong understanding of Service Desk operations and best practices (ITIL familiarity...Mid-Atlantic regions. Whether SMB or enterprise, our clients need help leveraging the benefits of scalable, reliable and secure… more
    ZipRecruiter (12/03/25)
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