- Reed Smith LLP (Los Angeles, CA)
- …departmental guidelines. Provide second-level support for issues escalated by the IT Help Desk . Escalate unresolved problems to the appropriate analyst, ... programmer, supervisor , or manager as needed. Assist with information gathering,...report inconsistencies, issues, or system concerns to the appropriate supervisor . Create, update, and close tickets in the HEAT… more
- Steampunk (Weston, FL)
- **Overview** We are searching for a dedicated, supportive ** Help Desk Supervisor ** who can coach and motivate contact center representatives as they field ... calls from customers. The help desk supervisor will assist in the hiring of employees and assist in the training process, ensuring that every representative… more
- Robert Half Technology (Grand Island, NE)
- Description The Technology Help Desk Supervisor role is to lead and support the T1-T3 help /Systems desk team in Grand Island, Nebraska. This role ... customer service. The ideal candidate will have prior experience managing help desk operations and a strong technical systems background. Please apply now,… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR Advance how our customers operate while ... you advance your career. Join GDIT as a Help Desk Supervisor and build an impactful career in enterprise IT, collaborating with people who are driven and… more
- Leidos (Washington, DC)
- **Description** Leidos is looking to hire a Help Desk Supervisor /Sr. User Trainer to work at the Office of the Pardon Attorney in Washington, DC. We are ... tasks using various technologies provided by the Office of the Pardon Attorney to help support their mission. If this type of challenging work sounds like something… more
- University of Miami (Coral Gables, FL)
- …please review this tip sheet (https://my.it.miami.edu/wda/erpsec/tipsheets/ER\_eRecruiting\_ApplyforaJob.pdf) . The Supervisor , Help Desk , provides ... supervision to the technical staff as well as the computer operations staff supporting the University community. This individual coordinate, leads, and monitors the performance of the technical specialists and support staff, and is responsible for modifying or… more
- Centre Technologies (Tulsa, OK)
- …best practices, and drives continuous improvement in service delivery. You'll help define team skills, processes, and tools, ensuring efficiency and client ... customer issues + Identify trends in reactive support and help drive automation and process efficiencies + Drive proactive...Drive, manage and report on monthly and quarterly Service Desk KPIs + Manage deployment, maintenance, and upgrades of… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR shift: Swings hours: 1400-2200 Advance how ... our customers operate while you advance your career. Join GDIT as a Help Desk Supervisor and build an impactful career in enterprise IT, collaborating with… more
- City of New York (New York, NY)
- …Help Desk Consultant in its NY EI System Unit. Reporting to the Help desk supervisor , the Help Desk Consultant will facilitate system ... serve as a global leader in public health innovation and expertise. Come join us and help to continue our efforts in making a difference in the lives of all New… more
- City of New York (New York, NY)
- …race, ethnicity or income to services through the program. Position Summary: Reporting to the Help Desk Supervisor and under the supervision of the Director ... of EI Systems, the Help Desk Associate will provide support to New York City Early Intervention providers by monitoring the submission of evaluations, consulting… more
