• Red River (Lexington, MA)
    …a Team Lead with an active Secret clearance to join our team! The Team Lead (Tier 2) is a strong service desk engineer, primarily responsible for working on ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...a team within the Service Desk and managing the day-to-day functions, including scheduling and… more
    DirectEmployers Association (10/16/25)
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  • Epsilon, Inc (Greenville, SC)
    …technology experience, including at least three (3) years of leadership experience in a help desk or call center environment. + Highly organized with attention ... services for USPTO. **An average day:** As Deputy Service Desk Manager, you will provide leadership support ...performance management, and overseeing day-to-day operations. + Oversee and lead a team of Service Desk Agents… more
    DirectEmployers Association (10/04/25)
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  • Carnegie Mellon University (Pittsburgh, PA)
    …bus pass, access to our Family Concierge Team (https://www.cmu.edu/hr/work-life/ support /family-child-care-resources/index.html) to help navigate childcare needs, ... faculty opportunities to develop the creativity, ethics and character needed to lead meaningful lives while impacting society in profound ways. Carnegie Mellon… more
    DirectEmployers Association (08/15/25)
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  • Epsilon, Inc (Alexandria, VA)
    …business needs change. **Preferred Qualifications:** + One or more Help Desk Institute (HDI) certification preferred; HDI Support Center Manager is ... **Technical Lead ** **Epsilon is now part of AMERICAN SYSTEMS!**...Operations Certification + Experience managing a Tier 2 specialized support desk in a large environment, preferably… more
    DirectEmployers Association (10/04/25)
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  • Stanford Health Care (Palo Alto, CA)
    …will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide analytical ... with other information technology teams including Infrastructure, Integration, Reporting, and the help desk + Implement changes using documented procedures that… more
    DirectEmployers Association (09/23/25)
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  • The Clorox Company (Burnside, KY)
    …Burnside, KY / Summer Shade, KY, and Glen, MS locations to create and manage help desk tickets for all users; time clock configuration and maintenance; network ... MES/EWM, and coach teammates on utilization of the MES/EWM systems. + Support production reporting databases, lead technology change initiatives to minimize… more
    DirectEmployers Association (08/27/25)
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  • Qualus (Austin, TX)
    …future with Qualus as a Quality Assurance Lead . The Quality Assurance Lead will work remotely and help with software application and cloud-hosted ... secure data exchange in the utility industry. **Responsibilities** + Lead and coordinate the testing of software produced by...deployed for our Utility clients. Prepare test strategies and support project teams in the delivery of new change.… more
    DirectEmployers Association (07/30/25)
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  • Home Depot (Austin, TX)
    …knowledge base articles, training, and knowledge is shared across the Support Desk Services business for VPN/Connectivity, Networking/Firewall, Security/Virus, ... Responsibilities:** + 40% Delivery & Execution: + Provides on-call support at Team Lead level in paging...engagement, consultation, and direction for projects outside of the Support Desk + Drives alignment and improvement… more
    DirectEmployers Association (10/24/25)
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  • Home Depot (Kennesaw, GA)
    …role also drives engagement and operational excellence, aids in the translating Support Desk strategy into tactical execution, and determines critical knowledge ... knowledge base articles, training, and knowledge is shared across the Support Desk Services business for VPN/Connectivity, Networking/Firewall, Security/Virus,… more
    DirectEmployers Association (10/03/25)
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  • Red River (Chantilly, VA)
    …courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** - ... around you successful. We are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global...Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in… more
    DirectEmployers Association (10/07/25)
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