- KBR (Colorado Springs, CO)
- Title: Help Desk Support Lead Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced ... profound impact on the country's most critical role - protecting our national security. Help Desk Support Lead - Gravity DevSecOps Pipeline (Top Secret… more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer-oriented **Desktop Support Services Help Desk Lead ** to join our team in **Washington, DC.** This is a ... position with 4 days onsite and 1 day remote. The **Desktop Support Services Help Desk Lead ** oversees the help desk operations and support… more
- Koniag Government Services (Washington, DC)
- **Koniag IT Systems LLC,** a Koniag Government Services company, is seeking a Help Desk Lead to support KITS and our government customer in Washington, ... qualified, experienced, and self-motivated individual to serve as a Help Desk Lead , supporting a...for overall management support and coordination for Help Desk support for Tier… more
- DRT Strategies, Inc. (Silver Spring, MD)
- …generate operational metrics, and report on help desk activity. + Lead and mentor support staff to ensure effective customer service, adherence to ... standard operating procedures, to ensure consistency and quality of support . The Lead applies advanced analytic methodologies...of meeting or exceeding service level agreements (SLAs) for help desk or support operations.… more
- DRT Strategies, Inc. (Silver Spring, MD)
- …effective and secure. Job Summary: The Help Desk Lead oversees multi-queue electronic submission support operations, ensuring timely and high-quality ... consulting firm with demonstrated success in implementing solutions that lead to meaningful results. Our world-class consultants unite people...+ Demonstrated experience providing Tier 1 and Tier 2 help desk support for complex,… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- ** Help Desk Lead - Senior**...oversees the daily operations of a help desk team, ensuring efficient and effective technical support . ... CGI Federal has an exciting opportunity for a Helpdesk Lead within our Intel sector advancing the national security...Team Leadership: o Oversee the daily activities of the help desk team, providing guidance, support… more
- BAE Systems (Washington, DC)
- …to our government customer on an upcoming opportunity. The Help Desk Lead will be responsible for overall management support and coordination for Help ... (advanced hardware and software break/fix)), and Asset Management. The Help Desk Lead shall ...lead a team of technicians providing broad-based technical support to end-users of networks, systems, and related services.… more
- NuAxis Innovations (Washington, DC)
- … Lead ** for a Full-Time position. **Job Overview:** The Help Desk Lead will provide overall management support and coordination for Help Desk ... ** Help Desk Lead ** Location...** Help Desk Lead ** Location **Washington, DC** \#...), as well as asset management. This individual will lead a team providing broad technical support … more
- System One (Arlington, VA)
- …ALTA IT Services has a 6-month contract to hire opening for a Service Desk Tower Lead to lead an IT support team, onsite at a federal client site. The ... Job Title: Service Desk Tower Lead Location: Arlington, VA...play a critical role in managing a team of support analysts and ensuring efficient and effective support… more
- CACI International (Sterling, VA)
- Service Desk Lead Job Category: Information Technology...As a member of the ITI2.1 Team, you will support the men and women charged with safeguarding the ... currently looking for a motivated, career and customer-oriented Service Desk Lead with Agile methodology experience to...separated team is crucial. **What you'll get to do:** Support end-user applications and work in a multi-tier service… more