- General Dynamics Information Technology (Washington, DC)
- …better. The Unclassified Help Desk Manager oversees a team of help desk technicians supporting unclassified systems across the organization. This ... newly promoted team leads. . Manage a team of help desk technicians who troubleshoot...downtime. . Develop and implement training programs to enhance technician skills and improve customer service outcomes. . Analyze… more
- Robert Half Technology (Grand Island, NE)
- Description The Technology Help Desk Supervisor role is to lead and support the help desk team in Grand Island, Nebraska. This role requires a confident ... who can oversee daily operations, guide a team of technicians , and ensure exceptional customer service. The ideal candidate...service. The ideal candidate will have prior experience managing help desk operations and a strong technical… more
- Zones LLC (Boston, MA)
- IT Help Desk Technician Staffing Boston, Massachusetts Salary: USD 30.00 Weekly Apply Description Position at Zones LLC. Company Overview: When it comes to ... Twitter @Zones, and LinkedIn and Facebook. Position Overview: IT Help Desk Technician Term: 1...+ Tier 1 support including triage and basic troubleshooting. Technicians should be advanced tier 1 with strong interpersonal… more
- General Dynamics Information Technology (China Lake, CA)
- …None **Job Family:** Technical Support Services **Skills:** IT End User Support,IT Service Desk ,Remedy Help Desk **Certifications:** CompTIA Security+ CE | ... Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** at GDIT. Shape what's next for… more
- General Dynamics Information Technology (Washington, DC)
- …Description:** *Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our ... levels of the federal government in the heart of our nation's capital. As a Help Desk Technician , you are the foundation of our overall approach to executive… more
- TEKsystems (Orlando, FL)
- Description TIER 1 The TIER 1 Service Desk technician is responsible for receiving and documenting initial incident and request management reports supporting ... Corporate and all park locations. TIER 1 Service Desk technician responsibilities include but are not...at least two years of experience working on a Help Desk / Service Desk … more
- Robert Half Technology (Willow Grove, PA)
- Description Key Responsibilities * Own accountability for day-to-day help desk operations to ensure tickets are properly prioritized, assigned, and resolved ... as the primary technical escalation point for Tier 1 technicians , offering guidance and assisting with complex issues. *...daily technical assistance. * Facilitate professional development of the help desk team by identifying training needs,… more
- System One (Bethesda, MD)
- Job Title: Senior Help Desk Engineer Location: Bethesda, Maryland Type: 6 month contract to hire Compensation: $80000 - $95000 annually Contractor Work Model: ... Clearance: US Citizenship required Job Title: Mid-Level or Senior Help Desk Engineer Job Description: We are...for managing day-to-day IT support operations, overseeing one onsite technician and a three-person offshore support team. The role… more
- Spectrum Comm Inc (Jacksonville, FL)
- Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical support at a secure government facility in ... Jacksonville, Florida. This role provides Tier 2-3 troubleshooting, supervises day-to-day help desk operations, and ensures timely resolution of IT service… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR Advance how our customers operate while you advance ... your career. Join GDIT as a Help Desk Supervisor and build an impactful...technician positions. * Perform initial candidate interview for technicians applying for team lead and trainer positions when/if… more