- ASM Global (West Conshohocken, PA)
- POSITION: Help Desk Ticket Analyst DEPARTMENT: Information Technology (IT) REPORTS TO: Director, IT Systems and Support FLSA STATUS: Salaried/Exempt ... to perform the essential functions. Education and/or Experience + Background in help desk and ticket management + Working knowledge of ServiceNow +… more
- Robert Half Technology (Conshohocken, PA)
- Description We are offering an exciting opportunity for a Help Desk Ticket Analyst in West Conshohocken, Pennsylvania. As a Help Desk Ticket ... instrumental role in maintaining the smooth operation of our help desk , managing ticketing system, and collaborating... * Monitoring and analysis of help desk performance metrics like response time and ticket… more
- MyFlorida (Tallahassee, FL)
- …Desk requests and provide tier two support. * Record customer information in the Help Desk ticket tracking system. * Perform basic troubleshooting and ... 6805030 - DISTRIBUTED COMPUTER SYSTEMS ANALYST / HELP DESK TRIAGE TECHNICIAN Date: Apr 18, 2025 The State Personnel System is an E-Verify employer. For more… more
- General Dynamics Information Technology (Quantico, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier II** with GDIT. A career ... Position is pending funding Our work depends on a ** Help Desk Analyst Tier II**...technical problems and answer queries by telephone or self-service ticket in support of internal and/or outside customer computer… more
- General Dynamics Information Technology (Quantico, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier I** with GDIT. A career ... in improving how agencies operate. Our work depends on ** Help Desk Analyst Tier I**...technical problems and answer queries by telephone or self-service ticket in support of internal and/or outside customer computer… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA . Information Technology Join our Talent Network Are you ready to enhance your skills and build your career in a ... IT Operations Support, Software Development, and Program Management. Job Title:Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret… more
- RKON (Chicago, IL)
- …of service we deliver to our customers. About the position: We are pursuing IT Help Desk ( Analyst , End User Engineering) professionals who are looking to ... Analyst (Tier 1), End User Engineering About us:...on experience with the latest bleeding edge technologies. Our Help Desk is viewed as a training… more
- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- As a Help Desk Analyst within the...Clearance Level - Secret **Primary Job Specific Skills** + Help Desk ServiceNow ticket management **Other ... customer Service Level Agreement by documenting all troubleshooting efforts in problem ticket and makes prompt notification to responsible party for resolution in… more
- Robert Half Technology (Pittsburgh, PA)
- Description We are seeking a Help Desk Analyst to be an integral part of our team in Pittsburgh, Pennsylvania. This role will be pivotal in providing ... to our team members in the manufacturing industry. The Help Desk Analyst will handle...all relevant information pertaining to the issue within each ticket , including troubleshooting steps, relevant attachments, and translations. *… more
- Robert Half Technology (Richmond, VA)
- …We are a company in the insurance industry, based in Richmond, Virginia, and we're seeking a Help Desk Analyst I to become a part of our team. In this ... the issue has been resolved. * Record each trouble ticket accurately, contributing to the development of an internal...* Minimum of two years of experience in a Help Desk Analyst role or… more