• Katmai (Aberdeen Proving Ground, MD)
    …systems, including Windows and Mac. + Investigate and resolve Remedy helpdesk tickets encompassing installing, troubleshooting, repairing, and instructing users in ... & SKILLS** + Three plus (3+) years of experience as a Helpdesk Specialist in multi-server environments customer service experience, or equivalent training and… more
    DirectEmployers Association (10/24/25)
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  • Tyto Athene (Atlanta, GA)
    …for a newly awarded contract in Atlanta, Georgia. The Desktop and Helpdesk support will perform user account administration, client computer imaging, setup, software ... + Manage inventory of automated assets. + Monitor the helpdesk phone and ticket queue 8x5. + While on...and ticket queue 8x5. + While on duty, acknowledged Helpdesk Support tickets within 30 minutes. + Take action… more
    DirectEmployers Association (10/23/25)
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  • COOLSOFT (Colonial Heights, VA)
    …Job title Architect Job location in South Chesterfield, VA Skills required Helpdesk Support, Customer Service, Server Hardware, Hands On Development Microsoft Office ... requirement Job interview type Email Recruiter:coolsoft Job Description Architect: Helpdesk Support, Customer Service, Server Hardware, Hands On Development… more
    DirectEmployers Association (10/29/25)
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  • Sharp Electronics Corporation (Kingsport, TN)
    …Desk Technician is an entry level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise sized clients with complex issues in ... Respond to calls, tickets and emails to troubleshoot reported issues in a helpdesk environment if necessary and requested **Qualifications** + 1 to 3 years'… more
    DirectEmployers Association (10/01/25)
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  • Applied Research Associates, Inc. (Raleigh, NC)
    …wide range of related disciplines.? The successful applicant will: + Monitor the helpdesk ticket queue and respond to requests based on priority and defined Service ... Level Agreements (SLAs). + Provision and manage user accounts, including email setup, RSA token registration, and group assignments. + Troubleshoot access issues, remote desktop connectivity problems, and basic system or application errors. + Escalate complex… more
    DirectEmployers Association (10/22/25)
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  • Epsilon, Inc (Quantico, VA)
    …level of support. + Maintain an open and clear communication with MCU's IET Helpdesk Support and Student/Faculty on all issues related to A/V and VTC matters on ... campus. **Basic Qualifications:** + As a requirement of this position, all candidates must be a US Citizen. In accordance with 8 USC 1324b(a)(2)(C) , Epsilon will not consider candidates for this position who do not meet the aforementioned conditions. + DOD… more
    DirectEmployers Association (10/07/25)
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  • Integra LifeSciences (Cordova, TN)
    …each essential duty satisfactorily. Primary responsibilities are to: + Monitor Helpdesk ticketing system. Provide timely and professional PC and peripheral support ... via phone, desk-side, or remote connection. Support includes hardware and software installation and troubleshooting, as well as occasional limited end-user education. (20%) + Apply standard corporate workstation image and deploy equipment to new employees.… more
    DirectEmployers Association (09/16/25)
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  • Carnegie Mellon University (Pittsburgh, PA)
    …domain. + Troubleshoot and resolve technical issues referred by the PSC helpdesk , providing timely and effective solutions based on your expertise. + Maintain ... up-to-date knowledge of high-performance computing (HPC), AI/ML, and large-scale data technologies. Adaptability, excellence, and passion are vital qualities within Carnegie Mellon University. We are in search of a team member who can effectively interact with… more
    DirectEmployers Association (08/27/25)
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  • Carnegie Mellon University (Pittsburgh, PA)
    …Lead or coordinate resolution of complex technical issues referred by the PSC helpdesk , ensuring timely and high-quality solutions. + Stay at the forefront of ... high-performance computing (HPC), AI/ML, and large-scale data technologies, and apply this expertise to advance research outcomes. Adaptability, excellence, and passion are vital qualities within Carnegie Mellon University. We are in search of a team member… more
    DirectEmployers Association (08/27/25)
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  • Staffing Solutions Organization (Augusta, ME)
    …Perform other duties and responsibilities as may be assigned by the Pharmacy Helpdesk staff. + Complies with the requirements of State policies, including those ... concerning human resource components of security protocols of agency information security and confidentiality policies for state business purposes. + Create and use varied correspondence formats and compose standard business correspondence. + Perform routine,… more
    DirectEmployers Association (08/21/25)
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