- General Dynamics Information Technology (Elkridge, MD)
- …Required:** Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means ... **Certifications:** CompTIA Security + certified (DoD 8570 IAT Level II ) - CompTIA **Experience:** 1 + years of related...operate. At GDIT, people are our differentiator. As a Helpdesk Technician you will help ensure today… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 2 Helpdesk Technician (EITAAS-2024-23089): Bowhead seeks a Tier 2 Helpdesk Technician that will provide multiple tier ... professional experience + DoD Directive 8570.1 Information Assurance Technical Level II certification required(ie, Security+ CE, GSEC, SSCP, or CCNA-Security). +… more
- AssistRx (Maitland, FL)
- …to assist with new technology evaluations that support the User Experience. + Provide TIER 1 & TIER 2 quality support on workstations and laptops, and ... troubleshooting. + PC Imaging, inventory, and lifecycle support for equipment + Serves as an escalation path for local IT Support Technicians + Installation and troubleshooting of printers and other peripherals as required. + Provide instruction to our user… more
- Access Dubuque (Dubuque, IA)
- …Supply Co** 1 Positions ID: 74448 Posted On 07/16/2025 **Job Overview** As an IT Technician Tier I at Crescent Electric, you will be responsible for the day ... IT Technician - Tier I **Crescent Electric...end user requests, referring more complex problems to the Tier II Technicians. + Aid the Server… more
- City of New York (New York, NY)
- …office as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to ... Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the… more
- Chenega Corporation (Albuquerque, NM)
- Data Center Technician II Albuquerque, NM Join our Talent Network Data Center Technician II Albuquerque, NM Are you ready to enhance your skills and ... to ensure functional optimization in their business. TheData Center Technician IIwill support a 24x7 Data Operations Center (DOC)...backup and recovery of systems, patching of systems, providing Tier II /III support to lower tiers, performance… more
- Rallye Motor Company (Roslyn, NY)
- …remote access, and in-person support. + Escalate complex or unresolved issues to Tier II /III support teams as necessary. + Handle escalated customer support ... has an immediate career opportunity for a Help Desk Technician to provide fast and useful technical assistance on...and requests, ensuring timely follow-ups and resolution. + Escalate Tier II and III issues to management… more
- Arena Technical Resources, LLC (Austin, TX)
- …devices, and printers. - Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service. - ... level of support to escalate unresolved problems. - Answer HELPDESK calls and utilized automated incident tracking systems to...I level certification IAW AR 25-2 and an IAT II certifications IAW DoD 8570.01-M and BBP 05-PR-M-0002 -… more
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