- Sprinklr (New York, NY)
- …& documenting of all support service desk activities and managing the overall day-to-day IT Helpdesk function + Act as an escalation point for unresolved issues, ... live events (onsite and virtual) + Review and report IT Helpdesk ticketing system metrics to ...Insights. Sprinklr is here to do three things: + Lead a new category of enterprise software that we… more
- AireSpring (Phoenix, AZ)
- …support professionals. Key Responsibilities IT Operations & Helpdesk Leadership + Lead the internal IT Helpdesk team, ensuring timely support for ... Channel Program". Position Overview We are seeking a highly technical Manager of Information Technology ( IT ) to lead and support all aspects of our IT … more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead /Central Area Business (CAB) Manager for Tech Control to assist ... with a government multi-contractor team. The skilled Tier II Helpdesk Lead /Central Area Business (CAB) Manager for...Active TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD IT… more
- McKinstry (Seattle, WA)
- …and maintains systems for software and hardware deployment and processes for the Technology Helpdesk and IT Infrastructure teams. + Responds to tier 2 or higher ... **Senior Technology Helpdesk Technician** Location **WA - Seattle** Job Family...our dynamic team as a member of our growing IT division in Seattle. Responsibilities include: _Technical Support_ +… more
- TekSynap (Arlington, VA)
- …Clearance: Must possess a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our team supporting ... training lab. + Demonstrated excellence in planning, directing, and managing IT operations help desks. + Demonstrated successful working knowledge and supervision… more
- Chenega Corporation (Springfield, VA)
- **Req ID:** 37828 **Summary** **Junior Helpdesk Specialist** **Springfield, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... Solutions (CARS) was created with the purpose of providing integrated enterprise IT support to Federal customers both CONUS and OCONUS. CARS employs Subject… more
- Electrosoft (Battle Creek, MI)
- …CAGE registration operations or the Federal registration process. + Shift supervisor or lead diagnostician experience. + Must possess IT -II security clearance or ... Helpdesk Specialist Posted: 10/30/2025 Electrosoft Services, Inc. is...is our specialty, we also focus on ICAM, enterprise IT modernization, and software solutions. We always seek to… more
- SGI Global, LLC (Emmitsburg, MD)
- …USA | Ability to obtain clearance | Full Time SGI seeks a hands-on Helpdesk Customer Service Representative Manager who will lead day-to-day customer service and ... SLAs, and SOPs. Key Responsibilities Customer Service Leadership + Lead and develop CSRs staffing phone/email queues; set goals,...of policy queries to government and tech issues to IT . + Supervise prompt processing of electronic mail (≈20k/year)… more
- Kansas Judicial Branch (Topeka, KS)
- …of the Kansas Judicial Branch Technical Support Center (TSC) which includes the central IT helpdesk , Senior IT Support team and the Courtroom Support ... Kansas courts. Examples of work performed and key responsibilities: IT Support Operations & Helpdesk Management +...execution and post-implementation review. Leadership & Team Development + Lead , mentor, and develop IT support staff,… more
- TekSynap (Washington, DC)
- …responses to trouble reports and service tickets, ensuring timely resolution. + Lead and supervise helpdesk personnel, promoting adherence to established service ... **Responsibilities & Qualifications** **RESPONSIBILITIES** + Oversee and manage helpdesk operations to ensure prompt resolution of issues and effective end-user… more