• IT Performance Metrics…

    Northramp LLC (Reston, VA)
    IT Performance Metrics & Customer Experience Senior Leader + Reston, VA + Category: Subject Matter Expert + Type: Full-time + Min. Experience: Manager ... Opportunity Northramp is looking for an IT Performance Metrics & Customer Experience Senior Leader to lead the functional aspects of federal budget… more
    Northramp LLC (12/27/25)
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  • Senior Performance and Metrics…

    ManTech (Herndon, VA)
    **ManTech** seeks a motivated, career and customer -oriented **Senior Performance and Metrics Analyst** to join our team in the **DC, Maryland, and Virginia ... information enterprise. A key responsibility for the Senior Level Performance and Metrics Analyst will be the...PMO experience + Previous Network Operations Center (NOC) or IT Operations experience + One of the following certifications:… more
    ManTech (11/20/25)
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  • Senior IT Support Specialist / Support Lead

    IT Concepts (Mclean, VA)
    …and conditional access enforcement. + Monitor system health, logs, alerts, and performance metrics , proactively identifying trends and emerging risks. + Support ... Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity...fundamentals, and cloud environments. + Excellent communication, documentation, and customer service skills. + Ability to mentor others, influence… more
    IT Concepts (12/24/25)
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  • Data Analytics/ Metrics Reporting Technical…

    Link Solutions Inc (St. Mary's County, MD)
    …support decision-making and performance reviews. + Develop and manage metrics frameworks that provide insights into customer satisfaction, incident ... or related fields. + Must have at least 10 years of relevant analytics, metrics , reporting, and IT Service Management experience. Preferred: + Proficiency with… more
    Link Solutions Inc (12/17/25)
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  • Quality Assurance Metrics Sr Advisor

    Peraton (Reston, VA)
    …data quality verification techniques. + Experience with visualizing and reporting metrics for internal program leadership and customer deliverables Preferred ... is Contingent Upon Contract Award** Peraton is seeking a Metrics Sr. Advisor to join our team of qualified,...this position, you will: + Collect and analyze program performance data. + Provide visualization to support analysis of… more
    Peraton (12/26/25)
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  • Supervisory IT Specialist ( Customer…

    Army National Guard Units (Montgomery, AL)
    …32 EXCEPTED SERVICE POSITION. This National Guard position is for a SUPERVISORY IT SPECIALIST ( CUSTOMER SUPPORT) (T32), Position Description Number D2527P01 and ... schedules for completion of work; sets broad objectives; monitors subordinate employees' performance in providing IT services; reviews accomplishments; and takes… more
    Army National Guard Units (12/19/25)
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  • Manager, IT Business Analyst - NAM…

    BIC Corporation (Charlotte, IL)
    + Apply Now + Start applying with LinkedIn + **Please wait ** **Manager, IT Business Analyst - NAM Customer Excellence** Shelton, CT, US, 06484Charlotte, US, ... mark by joining the BIC team today. The **Manager, IT Business Analyst - NAM Customer Excellence**...and troubleshooting for users, addressing issues and optimizing system performance : This involves resolving user issues, monitoring system … more
    BIC Corporation (11/06/25)
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  • Vice President - IT , Enterprise…

    Kohler Co. (Kohler, WI)
    …secure, and efficient operations for all enterprise applications. + Establish and track performance metrics such as Mean Time to Resolve (MTTR), service uptime, ... **Vice President - IT , Enterprise Applications & ERP Transformation** _Work Mode:...value realization. + Establish and maintain KPIs for delivery performance , system reliability, and customer satisfaction. Program… more
    Kohler Co. (12/10/25)
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  • Sr. IT Site Operations Regional Lead

    Corteva Agriscience (Des Moines, IA)
    …scheduling to meet service demands. + Service Delivery and Quality Assurance: Monitor performance metrics , track service quality, and address any issues or areas ... incidents and service requests, maintaining high levels of customer satisfaction. + Site Management: Oversee IT ..., and project status. Prepare and present reports on performance , service levels, and operational metrics . +… more
    Corteva Agriscience (11/22/25)
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  • IT Application Management/Support Lead…

    Corteva Agriscience (Indianapolis, IN)
    …leaders, IT Product Managers, IT Product Leads, and other relevant IT teams. + Regularly review metrics and dashboards to assess product availability and ... also understanding and responding to the Voice of the Customer . **As a Technology Leader** + Provide leadership in...for building quality product. + Deliver insightful reports on IT service performance and drive continuous improvement.… more
    Corteva Agriscience (11/25/25)
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