- Baptist Memorial (Memphis, TN)
- Overview Summary The Senior IT Director of Service Delivery and Customer Experience oversees IT customer service throughout the Baptist ... the organization. + Provide leadership and be responsible for delivery of IT customer service ...Employee referral program Job Summary: Position: 14877 - System Director - Service Delivery & Customer Experience… more
- Rush University Medical Center (Chicago, IL)
- …Offers may vary depending on the circumstances of each case. **Summary:** The Director , Digital IT Support Services is responsible for supporting the RUSH ... standards in support of a positive user experience. The Director , Digital IT Support Services will provide...best practices. * Accountable for the vision, strategy, and delivery of the RUSH Service Desk, Field… more
- Catholic Health Services (Melville, NY)
- Overview Director - IT Transformation-Portfolio & Project Mmgt Hybrid : At least 3 days are required onsite Catholic Health is one of Long Island's finest health ... was named Long Island's Top Workplace! POSITION SUMMARY: The Director , IT Transformation - Portfolio and Project...serve as a bridge between strategic vision and tactical delivery , ensuring that IT investments align with… more
- MongoDB (New York, NY)
- …plans to optimize global support operations, enhance user experience, and improve service delivery + Identify and implement innovative solutions to automate ... applications. **Overview** We are seeking a dynamic and innovative Director of Global Support to lead our global support...+ GET Pillar Leaders (Asset Management, GET Engineering) + IT Service Manager + Senior Leadership Team… more
- Lincoln Financial (Radnor, PA)
- …available for this opportunity. **Requisition #:** 74458 **The Role at a Glance** The ** Director of IT Service Management** provides strategic leadership and ... practices are followed and aligned with business goals. The Director also oversees the Monitoring and Alerting SMEs in...(TOC), ensuring efficient operations, timely incident response, and proactive service delivery . A key focus of this… more
- MTA (New York, NY)
- …Proven experience leading large-scale projects and initiatives. + Strong understanding of IT service management frameworks (ITIL, COBIT, etc.). + Excellent ... Director , IT Business Process Improvement (E)...to provide a safe and reliable commute, excellent customer service , and rewarding opportunities. About Us : The MTA… more
- Ensono (NJ)
- Service Delivery Director -...you to apply.** **Required Qualifications** + 8+ years of IT Service Management experience in a client-facing ... client advocate and a point of escalations for client service delivery needs. + Assigned to key...organization to confirm the right level of participation across IT and the business to drive success and achieve… more
- CGI Technologies and Solutions, Inc. (Los Angeles, CA)
- …and contract negotiations * Ensure financial success through strategic pricing, effective service delivery , and client satisfaction Team Leadership & Delivery ... ** Director of IT Business Development (SLED)**...\#LI-RS2 **Skills:** + Business Development + Client Management + IT Service Management + Leadership **What you… more
- Capgemini (Orlando, FL)
- …(SOW) creation * Contract amendments **Education / Experience:** * 5 years as a director , senior manager or service delivery manager supporting network ... **Job Title** :Operations Delivery Director **Location** :Orlando,FL **Travel** :25%...with Capgemini and the customer's senior management * Assist service delivery managers with resolving raised issues… more
- Xylem (Charlotte, NC)
- …and sustainable solutions. **The Role:** We are seeking an experienced and highly skilled Director , IT Business Relationship Manager ( Director , IT BRM) ... concentrate on building and maintaining strong relationships between the IT department and Segment units. The Director ,...role. With a proven track record of successful project delivery + 8+ years' experience supporting the planning and… more
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