- BXP (Boston, MA)
- Primary Purpose of Position: Oversee, monitor, maintain and support IT services to end-users. Manage technologies, processes and controls that maintain and elevate ... standards and security of IT services. Serve as the point of escalation and...proficiency. + Support the use of operating systems and desktop software applications. Maintain and enforce software policies and… more
- Red River (Chantilly, VA)
- …make those around you successful. This position works on a team within the Service Desk . The role involves handling technical support requests directly from ... + Accept customer calls, alerts, and escalations from all Service Desk engineers + Follow established Knowledge...Microsoft MCSA certifications, HDI, ITIL, (entry level and above IT certifications.) + Minimum 1 years of IT… more
- Red River (Lexington, MA)
- …others; you seek to make those around you successful. Red River is seeking a Service Desk Technician II with an active Secret clearance to join our growing ... developing the organization's perception with the customer through exceptional customer service . Candidates must be energetic and focused with a strong motivation… more
- Sharp Electronics Corporation (Kingsport, TN)
- **Overview** The National Help Desk Technician is an entry level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise sized ... perform basic troubleshooting, and escalate alerts + Reconcile licensing for Cloud Service offerings + Troubleshoot, monitor, and maintain client computers and … more
- Red River (Chantilly, VA)
- …the organization's perception with existing customers through exceptional customer service . **This role operates on the Monday-Friday 8AM-5PM** **Primary Position ... the ticketing system are accurate, concise, and timely to meet the SLAs ( service -level agreement). + Maintain case ownership and keep customers informed of progress… more
- Morley (Saginaw, MI)
- …and videos on what both experiences are like!_ **_What You'll Do_** + Provide help desk and desktop application support + Troubleshoot, upgrade and maintain PC ... Are you looking to jump start or further your IT career? Morley's team of IT professionals...+ Your work will enable associates to provide great service to our Fortune 500 clients, and make sure… more
- Mom's Meals (Des Moines, IA)
- …by providing timely and professional communication with end-users + Educate users on basic IT processes and provide guidance on self- service tools + Maintain a ... entry-level role, this position focuses on delivering excellent customer service and escalating more complex problems to Tier 2...related field + 0-1 year of experience in an IT support or help desk role +… more
- RGP (Centennial, CO)
- …Decatur, Alabama_** + Troubleshoot desktop computing issues based on tier-one service desk tickets. + Resolve 2nd-line incidents and requests in ServiceNow, ... We are seeking an experienced IT Analyst to join our Corporate IT...to SLAs and ULA policies. + Deploy and track desktop hardware and peripherals per workflow standards. + Provide… more
- Jostens (Sedalia, MO)
- IT Site Support Engineer On Site Location: Sedalia, Missouri This role is responsible for providing day-to-day administrative services as defined by operational ... network, and desktops, prompt resolution of server, network and desktop issues, and thorough ownership of the problem management...resolve issues in order to maximize the benefit of IT systems investments that support core business functions. A… more
- SMBC (New York, NY)
- …efforts. **Role Objectives / Responsibilities** Executive Support Delivery - Provide premium, desk -side and remote IT support for executives ensuring issues are ... architecture, increasing automation, and delivering actionable data insights. As the Executive IT Support Lead for the Americas Division, you will play a critical… more