- US Tech Solutions (South Jordan, UT)
- …experience in a comparable complex, high tech and fast paced work environment** **Executive Summary:** The IT Service Desk Agent is the first point of ... **Job Title: IT Support** **Duration: 12 Months** **Location: South Jordan,...environment. This role is responsible for delivering exceptional customer service , efficiently resolving technical issues, and ensuring accurate documentation… more
- Tesla Laboratories. Inc. (Vienna, VA)
- We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure ... associated hardware or software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met and customer… more
- SAIC (Washington, DC)
- …can be worked anywhere within the US.** **Responsibilities:** + Responsible for supporting the IT service desk by providing end-user support via phone calls, ... the US Department of Transportation. The DOT Tier 1 agent is the first line of contact with the... IT help desk / technical service experience supporting a service desk… more
- Vail Resorts (Vail, CO)
- …as necessary, to include filling in other roles such as concierge, greeter, PBX, Guest Service Agent , and any other assistance when called upon. + Exhibits a ... genuine guest experience during check-in and check-out. The Front Desk Lead will possess outstanding customer service ,...Front Desk Lead will possess outstanding customer service , interpersonal, and presentation skills in order to assist… more
- Amazon (Austin, TX)
- …perform on-call duties as required. About the team On the WorldWide Grocery Stores Service Desk Team, our mission is to provide exceptional, consistent, and ... state of the art physical grocery stores. As an IT Support Assoc II, you will follow documented knowledge...and Amazon Go Stores. You will utilize voice and agent chat for live one-on-one support as well as… more
- Sage Hospitality Group (Houston, TX)
- …Join us at the beautiful C. Baldwin hotel, Curio Collection by Hilton, as a Front Desk Agent /PBX Operator and become an integral part of our exceptional guest ... in which we live and work. By providing genuine service we build relationships with our guests and value...candidates with a **minimum of 6 months of front desk experience and proficiency in the OnQ/PEP property management… more
- Watauga Hospitality Associates (Boone, NC)
- Front Desk Guest Services Agent Hampton Inn & Suites by Hilton - Boone, NC 1252 US Hwy 421 South, Boone, NC 28607 (Across from Bojangles & Bubbles Car Wash) ... and detail-oriented individuals to join our team as Front Desk Guest Services Agents. As the face of the...of the hotel, you'll provide warm hospitality and outstanding service to every guest. From check-in to check-out, you'll… more
- Steampunk (Mclean, VA)
- …Design and implement automated IT processes, notifications, approvals, etc. to streamline service delivery + Analyze service desk metrics (ticket volume, ... process improvement initiatives + Experience with APIs and integrating service desk platforms with HR, IT...your identity and prevent fraud. Steampunk is a **Change Agent ** in the Federal contracting industry, bringing new thinking… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard ... 2/3 tickets to appropriate sustainment teams + Process all IT SM tickets to completion. + Assist Cyber Operations...upon approval. **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge document to work… more
- TekSynap (Arlington, VA)
- … Service improvement results; + Perform call monitoring of live and/or recorded Service Desk agent calls for quality assurance purposes; + Serve ... Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service... Services, including at least 3 years in an IT outsourcing environment to manage Contractor Personnel performance of… more