- Erickson Living (Baltimore, MD)
- Location: Erickson Senior Living Join our team as an IT Service Desk Analyst . In this role, you will provide top-notch support for IT systems, ... as needed. As the first point of contact for IT incidents and service requests, you will...request management process + Proactively checks all of the Service Desk queues for open tickets +… more
- Wright-Patt Credit Union Inc. (Beavercreek, OH)
- The IT Service Desk Analyst has the responsibility of responding to service requests via phone, email, etc., identifying/confirming Partner-Employee ... as assigned. (5%) Required Skills Specialized or Technical Knowledge and Skills : The IT Service Desk Analyst should have knowledge and understanding of… more
- SAIC (Norfolk, VA)
- **Description** SAIC is seeking an ** IT Service Desk Analyst ** to support the Navy's Service Management, Integration and Transport Program (SMIT) at ... **Program Information:** SMIT will provide secure end-to-end information technology ( IT ) services to more than 400,000 hardware devices used...computer to fix an issue. In other cases, the service desk analyst walks the… more
- Avera (Sioux Falls, SD)
- …provides world class customer service for users needing technical support and guidance. The IT Service Desk Analyst has a passion for technology, is ... This position serves as a contact to ensure that IT issues are resolved in a timely and efficient...specific time frame to provide a defined level of service and availability to the customer. + Identifies and… more
- TEKsystems (Raleigh, NC)
- Description As a Service Desk Analyst , you will work alongside a team of 12 other analysts providing advanced support for internal and external customer's ... connections. This technician will look for trends in the service desk team and work on ways...on ways to reduce the overall call volume. This analyst will take 15-20 tickets per day via ServiceNow,… more
- TEKsystems (Louisville, KY)
- …is functioning effectively. Escalates trouble calls to appropriate second level resources or to Service Desk leadership; * Enters into the service management ... Participation in various research projects, as requested by the Service Desk manager; * Meeting of performance...Meeting of performance standards as set forth by the IT Department management team; * Asset management responsibilities including… more
- SAIC (VA)
- **Description** **SAIC is hiring a Service Desk Agent to support their federal client in Remote, USA** **What we do** We are the single point of contact for ... support to remote users via calls, email, and online support and service requests. + Utilize technical skills, historical records, knowledgebase, and other available… more
- Boulder Community Hospital (Boulder, CO)
- Service Desk Support Analyst ...Other certifications may be substituted at the discretion of IT Management. A Bachelor of Science degree in a ... per week *Range includes evening differential. Boulder Community Health is seeking a Service Desk Support Analyst to provide technical support to Service … more
- RLDatix (IL)
- Service Desk Analyst | IT /Corporate Information Systems | Chicago, IL | Hybrid RLDatix is on a mission to transform care delivery worldwide, ensuring ... ultimate goal-helping people. We're searching for a Chicago based Service Desk Analyst to join...interact with internal clients in order to help resolve IT related issues and provide answers within a timely… more
- Zones LLC (Boston, MA)
- …assistance to end-users experiencing difficulty using IT products and services. The Service Desk Analyst will troubleshoot, diagnose and resolve or ... IT Help Desk Technician Professional Services...products and services + Experience working on a help desk / service desk handling tickets preferred… more
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