- Wipfli LLP (Milwaukee, WI)
- … Desk Lead ( Engineer II) is a pivotal member of our IT Service Desk team, responsible for managing day-to-day ticket queues, driving continuous ... improvement, and supporting service desk operations. This role enhances operational efficiency, improves ticket quality, and supports team training and… more
- Koniag Government Services (Washington, DC)
- … Systems LLC, a Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support KITS and our government customer in Washington, DC. This ... to perform the duties of a Tier 1 Help Desk Engineer to support a potential future...ServiceNow + Jira/Confluence knowledge a plus + Knowledge of IT service management best practices + Ability… more
- Insight Global (Arlington, VA)
- …This is a short-term to long-term opportunity for a Senior Service Desk Engineer to join a lean IT team in Arlington, VA. The immediate need is to ... Set up and manage Intune environments, not just maintain existing setups. * Service Desk Operations: o Handle Tier 1-3 support tickets (6-8 per day, typically… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in ... to perform the duties of a Tier 2 Help Desk Engineer to support a potential future...hardware failures + Ability to analyze and assess customers' service request and provide prompt technical solutions + Knowledge… more
- Koniag Government Services (Washington, DC)
- … Systems LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to support KITS and our government customer in Washington, DC. ... Serve as an Escalation point for Tier II help desk . + Maintain the current print server and manage...utilities including SCCM + Experience in maintaining and managing service accounts as required. Installing, modifying and maintains systems… more
- L3Harris (Colorado Springs, CO)
- …domains in the interest of national security. Job Title: Sr. Associate Network/Helpdesk Engineer Job Code: 32552 Job Location: Colorado Springs, CO Job Schedule: 7 ... Assurance for our Colorado Springs, CO site. The Senior Network Specialist Engineer requires an active Top Secret Clearance with SCI eligibility. They will… more
- AeroVironment (Germantown, MD)
- …**Summary** The Service Desk Technician III is a member of the IT Service Desk team and serves as the highest technical escalation point ... adherence to service -level expectations. + Represent the IT Service Desk during Change...with at least 2 years in a senior technician, engineer , or escalation role. + ITIL Foundation Certification (minimum).… more
- ERP International (New York, NY)
- …( www.erpinternational.com ) is currently seeking a Full Time, On Site mid-level ** Service Desk /Infrastructure System Analyst Engineer ** to support our ... + Support and respond to tickets for ongoing complex Service Desk /System Engineering activities using ServiceNow for...IT infrastructure and resolution of basic and advanced Service Desk tickets. + Proactive VIP client… more
- Loretto Management Corporation (Syracuse, NY)
- …the Client Support Analyst works closely with the Desktop Administrator and other IT staff to resolve complex problems and maintain efficient IT operations. ... and related hardware and software to deliver required desktop service levels. + Administers and resolves issues with associated...admin, and CUC admin. + Works with the Desktop Engineer to ensure efficient operation of the desktop computing… more
- AeroVironment (Simi Valley, CA)
- **Worker Type** Supplemental **Job Description** Summary: The Service Desk Intern is a member of the Information Technology Service Desk Team and shadows ... different members of the Service Desk team. The Service Desk ...team and customers. Position Responsibilities: + Provides world-class customer service . + Troubleshoots IT related issue or… more