• Service Desk Tower Lead

    System One (Arlington, VA)
    …an IT support team, onsite at a federal client site. The IT Service Desk Tower Lead will oversee the day-to-day operations of the service desk ... Job Title: Service Desk Tower Lead ...Job Title: Service Desk Tower Lead Location: Arlington, VA...Desk + At least 5 years in an IT outsourcing environment to manage Contractor Personnel performance of… more
    System One (08/19/25)
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  • Senior IT Specialist

    TekSynap (Springfield, VA)
    …and problem-solving aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist/ Service Desk Lead to join our team ... **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service … more
    TekSynap (08/21/25)
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  • Manager IT Technical Support

    Burlington (Edgewater Park, NJ)
    **Position Overview** We are seeking a proactive and experienced IT Service Desk Manager to lead the delivery of high-quality IT support across our ... and management via telephony systems, and the ability to lead and develop a distributed, global support team -...reports Operational Leadership + Manage day-to-day operations of the IT Service Desk , supporting retail… more
    Burlington (08/12/25)
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  • IT Service Desk Manager

    Excelsior Orthopaedics Group (Amherst, NY)
    Job Summary The IT Service Desk Manager oversees the...meet or exceed service level agreements (SLAs). + Lead and mentor a team of IT support ... every day. + Manage the daily operations of the IT Service Desk , including team...performance metrics and reporting a plus. + Ability to lead through change, manage multiple priorities, and work under… more
    Excelsior Orthopaedics Group (07/22/25)
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  • IT Service Desk Manager

    NTT DATA North America (Lemont, IL)
    …of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a IT Service Desk Manager to join our team in Lemont, ... and increasing IT staff productivity. + The Service Desk Supervisor shall establish an efficient...IT infrastructure and network environment. + Good client service skills. + Ability to successfully lead … more
    NTT DATA North America (08/08/25)
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  • Service Desk Team Lead

    TekSynap (Arlington, VA)
    …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service… more
    TekSynap (08/14/25)
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  • IT Tiers 1-3 Help Desk Manager…

    TekSynap (Washington, DC)
    …JAMF, Apple Business Manager(ABM), WorkspaceONE, or Intune. + Experience in managing IT service desks in government, public sector, or large-scale organizations ... technicians and effectively communicates with end-users, stakeholders, and IT staff. + Customer Service Orientation:Prioritizes user...business administration) + 5 to 8 years' experience in IT support or help desk roles, with… more
    TekSynap (08/28/25)
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  • IT Service Desk Support…

    Boulder Community Hospital (Boulder, CO)
    …setting preferred Responsibilities * Respond to, troubleshoot, and resolve (or escalate to Service Desk Lead ) all customer inquiries submitted to the ... Service Desk Support Analyst Boulder Community... Service Desk Support Analyst Boulder Community Health, Boulder, CO...Other certifications may be substituted at the discretion of IT Management. A Bachelor of Science degree in a… more
    Boulder Community Hospital (08/27/25)
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  • IT Service Desk Manager

    IT1 (Tempe, AZ)
    …technology solution provider headquartered in Tempe, AZ, is looking for a skilled and experienced IT Service Desk Manager to join our Consulting team. iT1 ... of the most talented engineers in the country. The IT Service Desk Manager is...be creative, and be able to motivate, coach and lead others + Excellent written, verbal, communication skills +… more
    IT1 (08/08/25)
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  • Service Desk Lead

    CACI International (Sterling, VA)
    Service Desk Lead Job...assurance, and release management + Familiarity with the general IT practices and terminology + Excellent written and verbal ... * * * CACI is currently looking for a motivated, career and customer-oriented Service Desk Lead with Agile methodology experience to join our Customs and… more
    CACI International (08/20/25)
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