- Wipfli LLP (Radnor, PA)
- …find a professional home, Wipfli offers a career-defining opportunity. Responsibilities Role Summary The Service Desk Lead (Engineer II) is a pivotal member ... of our IT Service Desk team, responsible...of our IT Service Desk team, responsible for managing day-to-day...quality, and supports team training and documentation efforts. The Service Desk Lead acts as… more
- NuAxis Innovations (Washington, DC)
- **Tier I Service Desk Specialist** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission ... are currently seeking a talented and motivated **Tier I Service Desk Specialist** for a Full Time...or technician walk-in: + Log and track requests for IT components and services + Log Service … more
- ERP International (Bohemia, NY)
- …and Tasks:** + Support and respond to tickets for ongoing complex Service Desk activities in ServiceNow for DFC IT infrastructure and Moblile devices. + Work ... Lead **Required Experience:** + 3-4 years of Service Desk Support and leadership in an...such as ServiceNow for a medium size client base IT + Proactive client interface experience and deliverable documentation… more
- Compass Minerals America Inc. (Overland Park, KS)
- …and AI to help automate support requests for users and deliver answers quicker. + Lead service desk projects, from planning, assigning tasks, and execution ... information about the company and its products. **Summary** The Service Desk Admin II will have a... Admin II will have a strong background in IT Service Management (ITSM), advanced troubleshooting skills… more
- SMBC (New York, NY)
- …and architecture, increasing automation, and delivering actionable data insights. As the Executive IT Support Lead for the Americas Division, you will play a ... location. **Role Objectives / Responsibilities** Executive Support Delivery - Provide premium, desk -side and remote IT support for executives ensuring issues are… more
- KIK Consumer Products (Lawrenceville, GA)
- …bring their products to life. **Your Role at KIK** You will report to the Director of IT Operations and Service Desk . In this role, you will be responsible ... for managing the day-to-day IT operations at KIK's Corporate Headquarters in Lawrenceville. This includes supporting new employee onboarding, ensuring network and… more
- Somatus (Mclean, VA)
- …and mental well-being + Community engagement opportunities + And more! The Director, IT Service Operations will be responsible to develop, implement, and ... Drive the delivery of 24x7 systems availability and performance through effective IT Service + Management processes, executive communications, and return-to-… more
- Red River (Chantilly, VA)
- …as the **primary day-to-day contact for assigned clients** , working closely with ** Service Desk Leadership** , who oversees technical operations, and the ** ... against SLAs and KPIs in coordination with SDM and Service Desk Leadership. + Drive the creation...field. + 5+ years of experience in managed services, IT service delivery, or client-facing operations roles.… more
- BeOne Medicines (Pennington, NJ)
- …Provide second and third-line IT support to employee issues escalated from our Service Desk . + Administer and maintain IT systems, including cloud ... **General Description:** Reporting to the Associate Director, GTS Operations Lead North America, the Senior Systems Support Analyst plays a critical role in enabling… more
- COOLSOFT (Celebration, FL)
- …desktops, laptops, mobile devices, printer, and servers. 3. Develop and implement IT service management processes: incident, problem, change, and request ... and operations support. 7 Primary Job Duties/ Tasks 1. Lead and manage the delivery of IT ...updates, and patch management activities. 5. Monitor and improve service desk performance, timely resolution of user… more
