- CRC Insurance Services, Inc. (Charlotte, NC)
- …**Please review the following job description:** We are seeking a highly motivated and customer-focused IT Service Desk Manager to lead our IT ... service delivery, managing day-to-day operations of the IT Service Desk . This role... manager will oversee the on-shore and off-shore IT Service Desk teammates, manage… more
- MISTRAS Group, Inc. (Princeton Junction, NJ)
- **Description** The IT Service Desk Manager is responsible for leading the daily operations of the organization's service desk . This role ensures ... IT support services, manages a team of service desk analysts, and acts as the...the escalation point for complex or critical issues. The manager will also drive continuous improvement initiatives, monitor performance… more
- Signature Healthcare (Louisville, KY)
- …that could relate to potential IT issues and escalate them to the IT Service Desk Manager . + Create and configure user accounts/permissions in Active ... Find The Path for Your Career That Starts with Purpose at Signature! The IT Service Desk Analyst will be responsible for providing technical support and… more
- Gentiva (Atlanta, GA)
- … Support Specialist to join our growing Corporate IT Services team. Reporting to the Senior IT Service Desk Manager , this role plays a vital part in ... supporting onboarding activities, and ensuring a smooth and professional IT experience for employees across all business units. **Key...+ Serve as Tier 2 support on the corporate service desk , providing technical assistance and troubleshooting… more
- HCA Healthcare (Nashville, TN)
- …patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Manager IT Service Desk Contact Center like you to be a ... dedicated professionals! Our Talent Acquisition team is reviewing applications for our Manager IT Service Desk Contact Center opening. Qualified… more
- AECOM (Chicago, IL)
- …clear objectives, and conducting regular performance reviews. With a focus on service desk operations, the IT Support Manager ensures the timely and ... with service level agreements. In summary, the IT Support Manager is a multifaceted leader... service requests across the department. + Oversee service desk operations, streamline ticket handling using… more
- Robert Half Technology (Des Moines, IA)
- Description Position: IT Help Desk Manager Location:... Desk Manager to lead the IT support team and ensure high-quality service delivery. ... skills, leadership abilities, and a commitment to exceptional customer service . Responsibilities * Lead Team: Guide and support the...Responsibilities * Lead Team: Guide and support the help desk team. * Customer Support: Address IT … more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Night Shift - Tuesday and Wednesday Days Off **Position Summary** At Stony Brook Medicine, a ** IT Service Desk ... Clinical Faculty, and Staff of Stony Brook Medicine. The ** IT Service Desk Technician** also...customers or departments and reporting/escalating issues with supervisor or manager . Report changes to policy or procedures and submit… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Day Shift - Sunday and Monday Days Off **Position Summary** At Stony Brook Medicine, a ** IT Service Desk ... Clinical Faculty, and Staff of Stony Brook Medicine. The ** IT Service Desk Technician** also...customers or departments and reporting/escalating issues with supervisor or manager . Report changes to policy or procedures and submit… more
- Weill Cornell Medical College (New York, NY)
- Title: IT Support Specialist II - Service Desk Location: Remote Org Unit: Service Desk Work Days: Weekdays and some weekends Weekly Hours: 35.00 ... queues to ensure best customer experience. Follows direction of Service Desk Supervisor, Support Services Manager...relevant experience can be substituted for formal education. + IT Support experience and knowhow - Minimum of Four… more