- Caterpillar, Inc. (East Peoria, IL)
- …Hosting Services team, you will serve as a strategic liaison between internal IT service consumers and third-party providers. This role blends technical ... and contract management, ensuring accurate, timely, and cost-effective delivery of IT services, hardware, and software. Your ability to navigate complex contract… more
- IT Veterans (Greenbelt, MD)
- …The IT Help Desk Manager oversees the daily operations of the IT service desk in support of federal agency employees and contractors. This role ensures ... IT Help Desk Manager Greenbelt, MD...service requests, and resolutions. + Monitor and enforce Service Level Agreements (SLAs), Key Performance Indicators… more
- PwC IT Services Co. (Toledo, OH)
- …Not Applicable **Specialism** IFS - Internal Firm Services - Other **Management Level ** Manager **Job Description & Summary** At PwC, our people ... you need to lead and deliver value at this level include but are not limited to: + Analyse...independence requirements. This position will be part of PwC IT Services (US) LLC, a member of the PwC… more
- Koniag Government Services (Arlington, VA)
- **PacArctic, LLC,** a Koniag Government Services company, is seeking an IT Configuration Manager /Senior- Level IT Subject Matter Specialist with a Secret ... items. + Coordinate efforts on site with and report results to the government manager . + Coordinate with other IT professionals both internally and externally to… more
- University of Miami (Miami, FL)
- …Health System, "UHealth", IT Department has an exciting opportunity for a Full-Time Sr. Manager , IT Service Desk to work in Miami. The Sr. Manager ... ensuring alignment with business objectives and compliance requirements. Additionally, the Sr. Manager , IT Service Desk evaluates emerging technologies to… more
- Omni Hotels (Dallas, TX)
- …and loyalty that enables us to perpetuate our family atmosphere. Job Description The Manager , IT Service Desk is responsible for managing and mentoring ... IT Service Desk, providing excellent customer service , and thinking strategically. The Manager , ...standards + Establish and manage operational service level agreements (SLAs) + Deliver core IT … more
- Scotiabank (Dallas, TX)
- Senior Manager , US IT Infrastructure - Service Delivery **Requisition ID:** 240441 **Salary Range:** 102,765.00 - 196,690.00 _Please note that the Salary ... to drive ambition for every future! **Purpose** Execution of IT Service Management for the US ...ensuring they meet US financial regulatory requirements by coordinating service delivery, monitoring service level … more
- Georgia Systems Operations (Tucker, GA)
- …provided. Responsible for the supervision, management, maintenance and coordination of centralized IT Service Desk resources to ensure the timely delivery of ... request, knowledge management, and incident management within defined Service Level Agreements. Performs incident trend analysis...has modern up-to-date technology that meets their needs. The IT Service Desk team provides onsite, voice,… more
- Wabtec Corporation (Erie, PA)
- …ongoing CMR system operations, managing budgets, processes, and resources to ensure service level agreements are met across system availability, performance, ... **Who will you be working with?** The Wabtec Services IT team supports the strategy, initiatives, and IT...to drive productivity and efficiency in how we deliver service to our customers. In particular, the CMR (contract… more
- IT1 (Tempe, AZ)
- …technology solution provider headquartered in Tempe, AZ, is looking for a skilled and experienced IT Service Desk Manager to join our Consulting team. iT1 ... of the most talented engineers in the country. The IT Service Desk Manager is...years of project management experience leading and delivering enterprise level projects + Detail oriented and ensure all issues/… more