- Robert Half Technology (St. Paul, MN)
- …and recommend operational changes. Requirements * Minimum of 5 years of experience as an IT Service Manager ( ITSM ). * Expertise in Freshdesk or similar ... leading healthcare technology company is seeking an experienced interim IT Service Manager to lead...up queues, automations, and reporting. * Strong knowledge of ITSM tools, and service desk management. *… more
- City of New York (New York, NY)
- …Compliance, and Information Security. Your Impact: Under the supervision of the IT Service Management ( ITSM ) Manager , the Service Management and ... This position is a key figure to ensure that the Production Control and IT Service Desk runs smoothly and effectively. Required Experience: - Minimum 5+ years of… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …ITSM team members. + Provide feedback on junior staff performance to ITSM manager . + Perform other responsibilities as assigned. **Preferred Qualifications:** ... Virginia and Wisconsin **Description** We are seeking a ServiceNow ITSM Request Manager for Emory Healthcare --...years of Information Technology experience. + ITIL Foundations and IT Service Management certifications preferred. + 10… more
- Norfolk Southern (Atlanta, GA)
- …SLA's and contractual commitments. **Experience Preferred** * 5+ years of experience as ITSM Process Owner for IT Service and Operations Management. ... owned ITIL practice(s) * Ensures commitment and compliance to IT Service Management policies & processes. *...funding. * Coordinates ITSM projects with the ITSM program manager . * Submits joint project… more
- Warner Bros. Discovery (Atlanta, GA)
- …responsible for delivering high-impact, enterprise-scale solutions. This role will focus on optimizing IT Service Management ( ITSM ), Field Service ... Atlanta office. Your New Role **:** The **Senior Product Manager - ITSM (Broadcast Focus)** will play...Focus)** will play a pivotal role in the Enterprise Service Management Office (ESMO), driving the evolution and success… more
- Insight Global (Mclean, VA)
- Job Description The Enterprise IT Service Management ( ITSM ) Analyst/Senior Analyst is responsible for the maintenance and daily activities as well as the ... overall end-to-end Change Management lifecycle. The IT Service Management Analyst will report to the Manager...analysis, adherence tracking, and automated reporting. Reports findings to Manager of ITSM & Business Applications for… more
- Guthrie (Sayre, PA)
- This is an ON-SITE position located in Sayre, PA. Summary: The Manager , IT Service Management plans and manages quality and strategy of IT Service ... This position involves ensuring the implementation of a modern IT Service Management ( ITSM ) framework.... The Manager supports the Director of IT Service Delivery to achieve goals and… more
- Insight Global (Irving, TX)
- Job Description The IT Service Delivery Manager ...units. The ideal candidate has a strong background in IT service management ( ITSM ), team ... KPIs. Other responsibilities include: * Lead and manage core IT Service Management ( ITSM ) processes...actions. * Collaborate closely with the IT Manager to ensure seamless integration of service … more
- Georgia Systems Operations (Tucker, GA)
- …Analyst is primarily responsible for the execution and management of ITIL and ITSM processes within Shared Services IT , such as incident management, change ... manager , incident manager , or asset manager , depending on specialization. The IT Controls...university. Experience: Entry-level position requiring exposure to ITIL and ITSM processes and basic understanding of IT … more
- General Atomics (San Diego, CA)
- …and maintenance. + Experience in a multi-location environment, working within an IT Service Delivery function. + Comprehensive knowledge of industry best ... a motivated individual to join our team as an IT Asset Manager The IT ...their life cycle by implementing / leveraging CMDB & ITSM tools + Auditing, validating, and reconciling software licenses… more
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