- Repligen (Waltham, MA)
- …and Nutanix highly desirable.Strong understanding of ITIL processes ( incident , problem, change management ).Demonstrated success delivering high-quality ... to lead the design, implementation, and ongoing optimization of our global technology infrastructure . This role partners closely with business and IT… more
- Somatus (Mclean, VA)
- …processes to ensure that Knowledge Management guidelines are used between Service Desk, Incident , Problem & Change Management groups. Incident and ... Management : + Provide guidance and support for incident and problem management activities to ensure...continuous improvement and delivering results. + Experience in project management , change management , and vendor… more
- HP Inc. (Harrisburg, PA)
- …Science * Data Analysis * Information Systems * Information Technology Infrastructure Library * IT Service Management * Linux * Microsoft Azure * ... role conducts routine installations and configurations and executes scripted change management activities while adhering to incident , change , and problem… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …Open System Interconnection Model [OSI], Information Technology Infrastructure Library , current version [ ITIL ]). **Certifications/Licenses:** + ... **Cyber Defense Incident Responder- Senior** **Location- Washington, DC** **Clearance- Top...maintaining, and improving established network security practices. + Applying ITIL or equivalent Change Management … more
- Polaris Industries (Plymouth, MN)
- …protocols such as SSL/TLS. + Strong understanding of ITIL processes, including incident , change , and problem management . + Strong communication and ... & EDUCATION: **Required Qualifications** + Bachelor's degree in Computer Science, Information Technology , or related technical field; equivalent practical… more
- ITG Brands (Greensboro, NC)
- …performing asset management . + Working knowledge of ITIL /ITSM processes for incident , request, and change management . + Familiarity with Defender for ... to be published as knowledge articles for use as future reference for incident management . + Performs post-resolution quality assurance follow-ups with Tier 2… more
- CyrusOne (Dallas, TX)
- …with data center infrastructure or critical environment operations. + Familiarity with incident , change , and problem management frameworks ( ITIL ). + ... roadmap focused on service maturity, monitoring coverage, reporting standardization, and incident prevention. + Collaborate with the Customer Technology &… more
- NetApp (Morrisville, NC)
- …+ Mentor technical teams and promote knowledge sharing. + Lead the incident , problem, and change management processes **Architect Responsibilities** ... **Job Requirements** + ITIL v4 Certification and practical experience in ITIL -based service management + Deep NetApp technical expertise (ONTAP, StorageGrid,… more
- Red River (Lexington, MA)
- …monitor performance and resolve escalations + Apply ITIL principles across Incident , Problem, Change , and Request Management + Utilize ServiceNow ... identify areas for improvement **Qualifications** **Education** + Bachelor's degree in Information Technology , Business Administration, or related field +… more
- McAfee, Inc. (Frisco, TX)
- …and documents in confluence page. + Create and manage day to day processes including Change Management , Incident Management , and Problem Management ... to serve our customers' needs, and reduce the friction for managing change . Your responsibilities will include engaging with DevOps, Engineering & other teams… more
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