- Entre Computer Services (Rochester, NY)
- …such as CompTIA Network+, CCNA, Fortinet NSE, or similar. Experience working with ITSM ticketing systems (eg, ServiceNow, Zendesk, Jira ). Knowledge of Active ... The Service Desk Engineer will play a critical role in providing technical support and maintaining the IT infrastructure to ensure seamless operations within the… more
- Insight Global (San Francisco, CA)
- …https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Strong understanding of ITSM frameworks (ITIL preferred). Hands-on experience with: ... and maintain project plans, timelines, and resource allocation. Utilize Jira for sprint planning, backlog management, and progress tracking....Jira ServiceNow ( ITSM workflows) Confluence (documentation and collaboration) Proven experience in… more
- COOLSOFT (Atlanta, GA)
- Jira Confluence ITSM Agile Certifications Consultant (Jobs in Atlanta, GA) Requirement id 156230 Job title Consultant Job location in Atlanta, GA Skills required ... Agile Team Development, Jira , Confluence, ITSM Agile Certifications Open Date...IT Team Lead Scum and Accountability Training: Train and support IT Team Leads in leading Scrum events such… more
- US Anesthesia Partners (Dallas, TX)
- …common vision: Empowering people to advance exceptional care. POSITION SUMMARY:The Application Support Analyst specializes in the Freshworks ITSM platform and ... configuration, business requirement analysis, and platform enhancements to ensure long-term ITSM efficiency. The Application Support Analyst will collaborate… more
- BAE Systems (Vicksburg, MS)
- **Job Description** **Join a Team that's Shaping the Future of IT Support ** At BAE Systems, we're passionate about delivering innovative IT solutions that enable our ... customers to achieve their missions. As an ** ITSM Expert Analyst** , you'll play a critical role...play a critical role in providing exceptional project management support to the customer. You'll be part of a… more
- CACI International (Forest Heights, MD)
- … ITSM best practice highlights * Participate in alignment and integration of ITSM tools (ServiceNow, Jira , etc.) with defined processes for efficiency and ... automation * Work closely with Program Performance Team ensuring ITSM process and continuous training support established KPI/SLAs and maturity goals *… more
- Motion Recruitment Partners (Atlanta, GA)
- ITSM Administrator/ Freshservice Atlanta, Georgia **Remote Local** Contract $28/hr - $40/hr A distributed IT organization is seeking an experienced ITSM ... service catalogs + Experience supporting integrations with third-party tools such as Jira , Microsoft 365, or Entra Desired Skills & Experience + Hands-on experience… more
- Robert Half Technology (Charlotte, NC)
- …+ Manage tickets through ServiceNow, Freshservice, Jira , or equivalent ITSM tools + Support user onboarding/offboarding, account access, and permissions ... Description Proactively recruiting IT Support Specialists for upcoming contract and contract-to-hire opportunities...technical procedures Requirements Requirements + 2-4 years of IT support experience + Proficiency with Windows OS, O365, and… more
- Red Hat (Raleigh, NC)
- … Jira Cloud usage and standard operating procedures + Contribute to and support migration efforts from Jira /Confluence Data Centre to Atlassian Cloud **What ... Filters, EazyBI, and others + Familiarity with Agile methodologies (Scrum, Kanban) and ITSM processes + Experience integrating Jira Cloud with DevOps tools… more
- Comcast (Philadelphia, PA)
- …position is an entry-level role focused on Global Reliability IT Service Management ( ITSM ) process definition and support and will assist in documenting, ... + Introduce the use of AI technologies into the ITSM proceses + Support process governance by...AI technologies **Nice to Have Skills:** + Exposure to ITSM platforms such as ServiceNow, Jira . +… more
