- Tetrad Digital Integrity LLC (Washington, DC)
- …from increasing threats and vulnerabilities in this digital age. The IT Service Management ( ITSM ) Analyst will be support the Chief IT Customer Solutions officer ... and 2 days remote. RESPONSIBILITIES: + Oversee and optimize the delivery of ITSM processes. + Define stakeholder expectations for service delivery and maintain that… more
- Insight Global (Universal City, CA)
- Job Description We are looking for a proactive and user-focused ITSM Process Analyst whose key focus will be preparing our ITSM environment for AI ... simplifying service interactions and driving operational excellence through thoughtful ITSM enhancements. Responsibilities: . Analyze IT ticket data to identify… more
- Hackensack Meridian Health (Edison, NJ)
- …serve as a leader of positive change. The Information Technology Service Management ( ITSM ) Developer & Reporting Analyst will be responsible for application code ... and report design for the ITSM program across the Hackensack Meridian Health (HMH) network....maintenance, continual service improvement, and new capabilities on the ITSM platform (ServiceNow). This position will offer a remote… more
- US Anesthesia Partners (Dallas, TX)
- …vision: Empowering people to advance exceptional care. POSITION SUMMARY:The Application Support Analyst specializes in the Freshworks ITSM platform and plays a ... configuration, business requirement analysis, and platform enhancements to ensure long-term ITSM efficiency. The Application Support Analyst will collaborate… more
- CACI International (Chantilly, VA)
- …of Service Management workflows and ITSM processes Relevant experience as an ITSM Event Process Analyst in programs of similar scope, type, and complexity ... Event Management Practice Area Analyst Job Category: Information Technology Time Type: Full...Contributes to the planning, design, and implementation of ITIL ITSM Event processes Participates in the deployment and transformation… more
- Brookfield Properties (San Ramon, CA)
- …be a part of our team, we encourage you to apply. Job Description Overview: The ITSM Senior Support Analyst plays a critical role in delivering and maintaining a ... a culture of continuous improvement in IT Service Management. The ITSM Senior Support Analyst is responsible for delivering advanced deskside support across all… more
- Citigroup (Tampa, FL)
- …satisfaction survey design, scoring, and action planning. + Stay active in ITSM communities, conferences, and analyst briefings; inject external best practices ... Citi's IT Service Management ( ITSM ) organization supports hundreds of thousands of IT...business-driven priorities. The IT Service Management Request Management Process Analyst is a key member of the IT Service… more
- Cardinal Health (Cheyenne, WY)
- …processes. **_Qualifications_** + 4-8 years of experience, preferred as a Business Analyst in ITSM environments preferred. + Bachelor's degree in related ... existing applications. We are seeking a highly skilled **Business Analyst ** with expertise in **ServiceNow** **Configuration Management Database (CMDB), ServiceNow… more
- Cardinal Health (Dover, DE)
- …to stakeholders **_Qualifications_** + 4-8 years of experience, preferred as a Business Analyst in ITSM environments. + Bachelor's degree in related field, or ... and physical vendors. We are seeking a highly skilled **Business Analyst ** with expertise in **ServiceNow Enterprise Architecture Workspace** and **Configuration… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- As a Cloud Operations Delivery Analyst focusing on ITSM process delivery, you will be responsible for ensuring seamless IT service management within a cloud ... environment. Your role will involve optimizing processes, ensuring compliance with ITSM standards, and improving service delivery to enhance operational efficiency… more
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