- BAE Systems (Vicksburg, MS)
- …delivering innovative IT solutions that enable our customers to achieve their missions. As an ** ITSM Expert Analyst ** , you'll play a critical role in ... include managing and maintaining assets required for IT service delivery. As an ** ITSM Expert Analyst ** ,you will be responsible for managing and improving… more
- Marriott (Bethesda, MD)
- …data and ITSM Metric calculations used to ensure consistency across the ITSM organization. This is a technical analyst role that requires collaboration with ... hour **Expiration Date:** 01/13/2026 This is a temporary position. The Data Analyst , Infrastructure & Delivery Shared Services, is part of the Technology Experience… more
- State of Massachusetts (Boston, MA)
- …backgrounds, nationalities, and roles. **Job Description:** Official Title: Endpoint Management Analyst Weekly hours: 37.5 hours Salary range: $73,000 to $77,000 ... Bargaining unit: APA GENERAL STATEMENT OF DUTIES: The Endpoint Management Analyst provides advanced technical support and systems engineering for endpoint devices… more
- Wounded Warrior Project (Jacksonville, FL)
- …for you. The Wounded Warrior Project (WWP) Senior Quality Assurance Testing Systems Analyst serves as a senior technical expert , ensuring the reliability and ... + Serve as a lead Quality Assurance Systems Testing Analyst for WWP application systems. + Translate business and...users and contribute to IT Applications Knowledge Library and ITSM system to enhance customer service and organizational knowledge… more
- Leidos (Centennial, CO)
- …ASC **IT&C** **(Information Technology and Communications)** **Senior Service Delivery Analyst ** supports the United States Antarctica Program (USAP) IT&C services ... NIST security controls. + Act as a subject matter expert during OIG federal security audits, producing required evidence...in working in IT Service delivery as a Tier Analyst . + Industry experience working in a cross-functional matrixed… more
- Boston University (Boston, MA)
- **CLIENT TECHNOLOGY ANALYST I, IS&T IT Help Center** **Job Description** **CLIENT TECHNOLOGY ANALYST I, IS&T IT Help Center** **Category** Charles River Campus ... service, platform or project teams as a subject matter expert . + Be an application administrator or backup for...a variety of tools commonly used such as an ITSM ticketing tool, remote assistance, asset management, image and… more
- Robert Half Technology (Warren, NJ)
- …hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support ... device returns and replacements. Maintain accurate records in ServiceNow or equivalent ITSM platforms. In addition to supporting the Apple environment, assist end… more
- Raymond James Financial, Inc. (Denver, CO)
- …application performance, and operational metrics. + Serve as a subject matter expert (SME) for Command Center operations, providing guidance on best practices, tool ... lifecycle processes, including triage, escalation, resolution, and documentation using ITSM platforms like ServiceNow + Dashboard Development: Experience creating… more
- BAE Systems (Vicksburg, MS)
- …reliable, and scalable Voice over IP (VoIP) infrastructure. This role requires expert -level knowledge of VoIP protocols, hardware, and software, and involves leading ... cross-functional teams, and serving as a technical subject matter expert to support and enhance the enterprise's voice and...a related field (or equivalent experience) + Certified VOIP Analyst (CVA) or equivalent + 10 years of experience… more
- BAE Systems (Sterling, VA)
- …experience in knowledge management, content curation, or technical writing within an ITSM environment + 3 years of hands-on experience with ServiceNow, including ... Applies and/or develops highly advanced concepts, techniques, and standards + Viewed as expert in the field + Often acts independently to uncover and resolve issues… more