- BAE Systems (Vicksburg, MS)
- …delivering innovative IT solutions that enable our customers to achieve their missions. As an ** ITSM Expert Analyst ** , you'll play a critical role in ... include managing and maintaining assets required for IT service delivery. As an ** ITSM Expert Analyst ** ,you will be responsible for managing and improving… more
- Marriott (Bethesda, MD)
- …data and ITSM Metric calculations used to ensure consistency across the ITSM organization. This is a technical analyst role that requires collaboration with ... hour **Expiration Date:** 01/06/2026 This is a temporary position. The Data Analyst , Infrastructure & Delivery Shared Services, is part of the Technology Experience… more
- Georgia Systems Operations (Tucker, GA)
- …Bonus, PTO, and Volunteer Time Off This position, within the Enterprise Systems Analyst job family of IT, will have the primary responsibility of providing technical ... and development within the IBM Maximo platform. The ideal candidate will have expert level technical knowledge of the Maximo application while also possessing a… more
- State of Massachusetts (Boston, MA)
- …backgrounds, nationalities, and roles. **Job Description:** Official Title: Endpoint Management Analyst Weekly hours: 37.5 hours Salary range: $73,000 to $77,000 ... Bargaining unit: APA GENERAL STATEMENT OF DUTIES: The Endpoint Management Analyst provides advanced technical support and systems engineering for endpoint devices… more
- Wounded Warrior Project (Jacksonville, FL)
- …for you. The Wounded Warrior Project (WWP) Senior Quality Assurance Testing Systems Analyst serves as a senior technical expert , ensuring the reliability and ... + Serve as a lead Quality Assurance Systems Testing Analyst for WWP application systems. + Translate business and...users and contribute to IT Applications Knowledge Library and ITSM system to enhance customer service and organizational knowledge… more
- Leidos (Centennial, CO)
- …ASC **IT&C** **(Information Technology and Communications)** **Senior Service Delivery Analyst ** supports the United States Antarctica Program (USAP) IT&C services ... NIST security controls. + Act as a subject matter expert during OIG federal security audits, producing required evidence...in working in IT Service delivery as a Tier Analyst . + Industry experience working in a cross-functional matrixed… more
- Boston University (Boston, MA)
- **CLIENT TECHNOLOGY ANALYST I, IS&T IT Help Center** **Job Description** **CLIENT TECHNOLOGY ANALYST I, IS&T IT Help Center** **Category** Charles River Campus ... service, platform or project teams as a subject matter expert . + Be an application administrator or backup for...a variety of tools commonly used such as an ITSM ticketing tool, remote assistance, asset management, image and… more
- Robert Half Technology (Warren, NJ)
- …hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support ... device returns and replacements. Maintain accurate records in ServiceNow or equivalent ITSM platforms. In addition to supporting the Apple environment, assist end… more
- TEKsystems (Phoenix, AZ)
- …technical support experience Minimum 1 year chat support experience Experience using ITSM platforms (SmartIT / Remedy, ServiceNow, Cherwell) and remote support tools ... networking, Windows and Mac OS Bachelor's or Associates degree in Information Experience Level Expert Level Job Type & Location This is a Contract position based out… more
- Raymond James Financial, Inc. (Denver, CO)
- …application performance, and operational metrics. + Serve as a subject matter expert (SME) for Command Center operations, providing guidance on best practices, tool ... lifecycle processes, including triage, escalation, resolution, and documentation using ITSM platforms like ServiceNow + Dashboard Development: Experience creating… more