- General Dynamics Information Technology (Chantilly, VA)
- …Yes **Job Description:** GDIT is seeking an individual to fill a position as an ITSM Incident Management Analyst for our team. This individual ... customer operations and maintenance activities. Day-to-day activities of the Incident Management Analyst include: +...knowledge of the Service Management workflows and ITSM processes, including Incident , Problem, and Change… more
- Invenergy (Chicago, IL)
- …or V4). + Demonstrated experience using and leveraging ServiceNow ITSM ( Incident , Problem, Change, and Request Management ) products. + A solid understanding ... 3-day posting window. Job Description Summary: As an Senior ITSM Analyst you will be responsible for...knowledgeable and experienced in all aspects of IT Service Management ( ITSM ) to join our team focusing… more
- Lockheed Martin (PR)
- …solution design\. \- Strong understanding of ITSM processes, including incident , problem, change, and service request management \. \- Excellent communication ... \- ServiceNow certifications \( ITSM , Administration, or Business Analyst \) \- Experience with Agile project management ...Business Analyst \) \- Experience with Agile project management methodologies \- Knowledge of ITSM industry… more
- VF Corporation (Greensboro, NC)
- ** Analyst , ITSM Process and Framework** **Summary/Purpose:** This key technical position within Digital Technology will develop, support and enhance our ITSM ... SAM, Incident , Problem, Change, Service Catalog, Portal, and Knowledge Management . + Lead and coordinate cross-functional teams to ensure the successful… more
- Lockheed Martin (PR)
- …\- Design, configure, and implement ServiceNow ITSM modules, including Incident , Problem, Change, Service Request Management , and Knowledge Management ... for designing, implementing, and maintaining the ServiceNow IT Service Management \( ITSM \) platform\. This role requires a...ServiceNow and ITSM \- Partner with the ITSM Business Analyst to Develop and maintain… more
- CACI International (Sterling, VA)
- Network Incident Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... Opportunity** : We are seeking a detail-oriented ITIL Network Incident Management Quality Assurance Analyst ...ITSM process teams to ensure proper integration of incident management with related processes. + Support… more
- Entergy (New Orleans, LA)
- …a highly motivated and analytically driven individual with experience in IT Problem Management , IT Incident Management and Human Performance analysis. The ... + 2+ years of experience in IT problem and incident management . + Utility experience with Human...management frameworks (eg, ITIL). + Proficiency in using ITSM tools (eg, ServiceNow, Jira, Remedy). + Excellent communication… more
- Bank of America (Richmond, VA)
- …to our customers and employees. **Position Summary:** The ** ITSM (IT Service Management ) Lead Product Analyst ** is a hands-on role where you will analyze ... Lead Product Analyst , IT Service Management Charlotte, North...to facilitate gathering insights to shape product design. The ITSM Product Analyst is responsible for extracting… more
- Corning Incorporated (Charlotte, NC)
- …+ Proficiency with ITSM platforms like ServiceNow or Jira Service Management . + Understanding of ITIL practices ( incident , problem, change, and configuration ... data, maintaining IT systems performance, supporting IT security and service management ( ITSM ) processes, and identifying opportunities to enhance efficiency… more
- Element Materials Technology (Blue Ash, OH)
- …IT (Information Technology) teams (internal and external) follow the IT Global + Technology Incident and Major Incident Management Processes for every ... Element is looking to hire a **Senior IT Operations Analyst ** . As the Senior IT Operations Analyst...or escalates any alerting generated through monitoring tools or incident tickets in ServiceNow. + Identify and verify service… more