• Senior Product Manager , ITSM…

    Warner Bros. Discovery (Atlanta, GA)
    …(3 days onsite) out of our Atlanta office. Your New Role **:** The **Senior Product Manager - ITSM (Broadcast Focus)** will play a pivotal role in the Enterprise ... Based in **Atlanta** , this role reports to the ** Manager of Product Management** and is part of a...This role will focus on optimizing IT Service Management ( ITSM ), Field Service Management (FSM), Customer Service Management (CSM),… more
    Warner Bros. Discovery (08/24/25)
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  • IT Service Manager ( ITSM )

    Robert Half Technology (St. Paul, MN)
    …operational changes. Requirements * Minimum of 5 years of experience as an IT Service Manager ( ITSM ). * Expertise in Freshdesk or similar ITSM platforms, ... technology company is seeking an experienced interim IT Service Manager to lead its service desk team. This strategic...up queues, automations, and reporting. * Strong knowledge of ITSM tools, and service desk management. * Demonstrated ability… more
    Robert Half Technology (08/20/25)
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  • ITSM Contract Program Manager

    Alaka'ina Foundation Family of Companies (Washington, DC)
    ITSM Contract Program Manager Location DC - NCR-National Capitol Region-Washington Job Code 13297 # of openings 1 Apply Now ... Foundation Family of Companies (FOCs) is possibly looking for a Contract Program Manager to provide support for our government customer in National Capital Region,… more
    Alaka'ina Foundation Family of Companies (08/21/25)
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  • ITSM Manager

    Robert Half Technology (Oakland, CA)
    Description We are looking for an experienced IT Service Delivery Manager to lead and enhance the delivery of user-centered IT support within a dynamic healthcare ... desks, with a focus on enhancing user satisfaction. * Familiarity with enterprise ITSM platforms such as ServiceNow, Jira Service Management, or Zendesk. * Strong… more
    Robert Half Technology (09/25/25)
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  • Director of ITSM & ServiceNow (IT Computer…

    CUNY (New York, NY)
    Director of ITSM & ServiceNow (IT Computer Systems Manager 6) - Provisional **GENERAL DUTIES** IT Computer Systems Managers manage and direct an Information ... our web site at http://www.cuny.edu/about/administration/offices/ohrm/hros/classification/ccsjobs.html **CONTRACT TITLE** Computer Systems Manager **FLSA** Exempt **CAMPUS SPECIFIC INFORMATION** The Office of… more
    CUNY (09/24/25)
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  • ITSM Software Asset Manager (Remote)

    Trinity Health (Livonia, MI)
    …the lifecycle Management of all Software IT assets/CI's contained within the ITSM eCMS and Software Asset Management databases. Responsible for Application Portfolio ... responsibilities including annual evaluations, hiring, coaching and mentoring. + Participates in ITSM Change Advisory Board (CAB) as needed. + Maintains a working… more
    Trinity Health (08/15/25)
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  • ServiceNow Project Manager

    Insight Global (New York, NY)
    Job Description For 90/hr, this ServiceNow/ ITSM Project Manager will lead the daily execution of our financial client's multi-year ServiceNow migration ... in project management, with a strong track record managing enterprise-level ITSM or ServiceNow implementation projects - Experience leading ServiceNow/ ITSM … more
    Insight Global (09/12/25)
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  • Incident Manager - INTL India

    Insight Global (Plano, TX)
    …Skills and Requirements - 5+ years of experience as an incident manager - Strong ITSM experience (incident, change, and problem management) ... Job Description The Incident Manager plays a key role in maintaining the...in maintaining the overall health of IT Service Management ( ITSM ) processes by actively supporting change, problem, and incident… more
    Insight Global (09/19/25)
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  • Operations Supervisor

    NuAxis Innovations (Washington, DC)
    …+ Service Desk-specific certifications, such as **HDI Support Center Manager ** or ** ITSM certifications.** **Personal Attributes** + **Customer-Focused ... Operations** + 5-7 years of progressive experience in IT Service Management ( ITSM ) or IT Operations roles. + Demonstrated experience supervising enterprise IT Help… more
    NuAxis Innovations (09/20/25)
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  • IT - Service Management and Production Control…

    City of New York (New York, NY)
    …Information Security. Your Impact: Under the supervision of the IT Service Management ( ITSM ) Manager , the Service Management and Production Control Analyst will ... be responsible for managing Production Control operations, System Administrator for multiple systems. As part of the service management, this person will be responsible for driving the operations of all 1st and 2nd line support tickets in order to support HPD… more
    City of New York (07/19/25)
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