• Program Manager - ITSM (Secret…

    Red River (Lexington, MA)
    …you seek to make those around you successful. **We are seeking a seasoned** **Program Manager - ITSM ** **to lead the delivery of managed services for a ... is a dynamic leader with deep expertise in IT Service Management ( ITSM ), ITIL best practices, and hands-on experience with ServiceNow.** **Key Responsibilities** 1.… more
    Red River (12/12/25)
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  • ITSM Contract Program Manager

    Alaka'ina Foundation Family of Companies (Washington, DC)
    ITSM Contract Program Manager Location DC - NCR-National Capitol Region-Washington Job Code 13297 # of openings 1 Apply Now ... Foundation Family of Companies (FOCs) is possibly looking for a Contract Program Manager to provide support for our government customer in National Capital Region,… more
    Alaka'ina Foundation Family of Companies (11/20/25)
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  • ITSM Manager

    TEKsystems (Oklahoma City, OK)
    …periodic review and approval. Top Skills Details Servicenow, Itsm ,Itil,Incident management,Change management,Itil service management,Problem management Additional ... that facilitate the ongoing success of IT-SMO functions -Work within the ITSM platform (ServiceNow) to update tickets, assets, configuration items, and related… more
    TEKsystems (12/20/25)
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  • Secret Cleared ITSM Program Manager

    Insight Global (Lexington, MA)
    …across Incident, Problem, Change, and Request Management * Utilize ServiceNow for ITSM operations, reporting, and analytics 2. Client Relationship Management * Act ... large-scale client engagements * Demonstrated ability in business development and portfolio expansion * Extensive hands-on experience with ServiceNow and ITSM more
    Insight Global (11/26/25)
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  • ​​Sr. Problem Manager ​

    Leidos (Fort Belvoir, VA)
    **Description** This **Senior** **IT Service Management ( ITSM ) Problem Manager ** position is a specialized role within the DTRA I3TS program. This unique role ... problems. Work on improvement plans in collaboration with other ITSM processes to enhance service quality. + ​Reporting: Generate...align with ITIL standards and contribute to the overall ITSM framework. + ​Customer Focus: Understand the impact of… more
    Leidos (12/19/25)
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  • FLEX Problem Manager

    Marriott (Bethesda, MD)
    …**Expiration Date:** 12/30/2025 This is a temporary position. Job Summary The Problem Manager , ITSM , is part of the Technology Experience Center chartered with ... structured root cause analysis and coordinating cross-functional teams, the Problem Manager ensures that recurring issues are addressed effectively and permanently.… more
    Marriott (11/19/25)
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  • ITSM Process SME

    Travelers Insurance Company (St. Paul, MN)
    …Openings** 1 **What Is the Opportunity?** We are seeking a highly skilled ITSM Process SME with expertise in Incident, Problem, and Change Management, emphasizing ... enhance production engineering practices by supporting Problem and Change Management and analyzing ITSM process data. In this role you will serve as the primary… more
    Travelers Insurance Company (10/08/25)
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  • ITSM Expert Analyst

    BAE Systems (Vicksburg, MS)
    …IT solutions that enable our customers to achieve their missions. As an ** ITSM Expert Analyst** , you'll play a critical role in providing exceptional project ... include managing and maintaining assets required for IT service delivery. As an ** ITSM Expert Analyst** ,you will be responsible for managing and improving IT… more
    BAE Systems (11/18/25)
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  • ITSM Service Now Engineer

    GovCIO (San Antonio, TX)
    **Overview** GovCIO is currently hiring for a Service Now ITSM Engineer to provide extensive ITSM expertise in the operations of the technology on the AFSCI ... onsite only position. **Responsibilities** Gathers information concerning the capabilities of ITSM products; investigates the technical capabilities of ITSM … more
    GovCIO (12/20/25)
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  • Director, IT

    MongoDB (New York, NY)
    …and effectiveness **ITIL Best Practices and Incident Management:** + Collaborate with the ITSM Manager and GET Engineering to implement and enforce ITIL best ... Senior Director of GET and the Asset Management Senior Manager to manage the global support budget effectively +...Pillar Leaders (Asset Management, GET Engineering) + IT Service Manager + Senior Leadership Team (SLT) across all MongoDB… more
    MongoDB (10/30/25)
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