• ITSM Process Owner

    Sargent & Lundy (Chicago, IL)
    …team to enhance our data infrastructure and support analytics initiatives. Role Overview The ITSM Process Owner is responsible for designing, governing, and ... continuously improving IT Service Management ( ITSM ) processes, with a primary focus on Incident Management, Problem Management, Change Management, and Major Incident… more
    Sargent & Lundy (10/09/25)
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  • ITSM - Product Owner

    Ford Motor Company (Dearborn, MI)
    …development teams, and leadership. * Is empowered to initiate and approve necessary process changes that enhance the ITSM solution and its value delivery ... and process integrity. **5. Governance & Compliance** * Ensure ITSM configurations follow ServiceNow best practices to maintain upgradability. * Align … more
    Ford Motor Company (10/08/25)
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  • ServiceNow Platform Owner

    Truist (Charlotte, NC)
    …of America) **Please review the following job description:** The ServiceNow Platform Owner is a strategic, hands-on IT leader responsible for the overall management, ... value, and supports digital transformation initiatives. The ServiceNow Platform Owner provides leadership and direction to ServiceNow administrators, developers, and… more
    Truist (10/09/25)
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  • Senior CMDB Process Analyst

    General Dynamics Information Technology (Fairfax, VA)
    …In this role, a typical day will include: + Serve as a key ServiceNow process owner for CMDB responsible for implementing best practices as pertains to ... Collaborate with cross-functional teams to improve CMDB management and ITSM processes. + Partner with business process ...and ITSM processes. + Partner with business process owners and management on strategic initiatives. + Implement… more
    General Dynamics Information Technology (09/29/25)
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  • Distinguished, Software Engineer, Global Change…

    Walmart (Sunnyvale, CA)
    …**What you'll do ** We are looking a highly skilled and experienced Global Process Owner for Change Management to lead the development and implementation of ... a global change management process that ensures seamless integration of new initiatives, projects,...a related field. * Certification in change management (ITIL, ITSM , etc.) * Experience in a retail or consumer… more
    Walmart (10/03/25)
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  • Senior ServiceNow Developer/Architect

    CGI Technologies and Solutions, Inc. (Tysons Corner, VA)
    …least one ServiceNow implementation from inception to delivery * Prior experience with ITSM tools * Experience working with Agile teams * Experience with JavaScript ... skills required: * 3 - 5 experience with ServiceNow ( ITSM , ITOM, Discovery, HR or other modules) * Extensive...* Understanding of UX best practices * Experience with process flow documentation creation CGI is required by law… more
    CGI Technologies and Solutions, Inc. (10/04/25)
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  • Technical Program Manager - Vice President

    SMBC (Charlotte, NC)
    …and SML's (System Maintenance Logs) as part of the change management process + Ensures project closure activities are completed, including completion of all ... all Central IT PMO Policy, Procedures and Governance initiatives. + Conduct Process Quality Reviews, drive steer co and portfolio prioritization and ROI Demand… more
    SMBC (07/25/25)
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  • ServiceNow Systems Analyst

    Lincoln Financial (Fort Wayne, IN)
    …+ You will partner with Platform Owner and other stakeholders to understand Process Owner needs, emerging trends to refine the roadmap. + You will stay ... #:** 74528 **The Role at a Glance** The **Product Owner Consultant** will consult/analyze and deliver on more complex...business processes. In this role, you will collaborate with Process Owners and Requestors across IT and the Business… more
    Lincoln Financial (08/08/25)
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  • Director, Configuration Management (Sacm)

    City of New York (New York, NY)
    …a difference through technology. The Director of Configuration Management (SACM) is the Process Owner for the Service Asset and Configuration Management ... scope, accuracy, and useability to provide support to the ITSM processes and benefit to the organization. The role...and drive strategic direction to progress CMDB quality and process efficiencies; - Work with stakeholders to gather and… more
    City of New York (10/05/25)
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  • IT Support Manager - Office of Judicial…

    Kansas Judicial Branch (Topeka, KS)
    …such as Information Technology Infrastructure Library (ITIL) and IT Service Management ( ITSM ). Additionally, the IT Support Manager serves as a key liaison between ... ensuring the efficient resolution of technical issues. + Serve as the Service Owner for all customer centric applications with responsibility for the management and… more
    Kansas Judicial Branch (09/08/25)
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