- Insight Global (Newark, NJ)
- …Minimum 3 to 5 years of application development experience implementing multichannel self-service/ IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. ... our client to help with the development of their IVR systems! We are a company committed to creating...(SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect. - Thorough understanding of … more
- Robert Half Technology (West Des Moines, IA)
- …RESPONSIBILITIES: * Lead development and deployment of omnichannel ( IVR , Chat, Chatbot , email) flows within Genesys Cloud Architect. Lead deployment of other ... analysis. Requirements Agile Scrum, Backup Technologies, Business Requirement Document, Omnichannel, IVR , Chatbot , Genesys , RESTful Service Lead development… more