- Citizens (Pittsburgh, PA)
- Description As part of our dedicated Contact Center team, our Immediate Customer Response (ICR) Team provides a high level of customer service to create ... our colleagues on the ICR Team work together to resolve complex customer issues. As an advocate , you'll act as an advisor for front-line colleagues and an… more
- Community Based Care of Brevard, Inc. (Orlando, FL)
- …that all issues brought to the attention of this position require an immediate response to the originator within specified timeframes. ESSENTIAL FUNCTIONS: ... Services by being the primary point of contact for customer service, client benefits and data related issues. This...of Juvenile Justice involvement for youth in care. Complete immediate responses to inquiries acknowledging we have their inquiry… more
- Great River Health (Mount Pleasant, IA)
- …assessment findings* Analyzes and prioritizes abnormal findings. Initiates appropriate response * Anticipates actual or potential problems or health concerns in ... necessary to attain the optimal level of self-careEvaluation* Evaluates patient's response to care and comprehension of educationDocumentation* Documents all aspects… more
- Ford Motor Company (Dearborn, MI)
- …role will also be driving towards supporting full observability and Monitoring, process response , and technical capability to ensure customer up time of ... drive continuous improvements working closely with SRE and Incident response , Monitoring teams. 7. Work as a global leader...processes and procedures, with the ability to represent and advocate for the end customer . + Scripting… more
- General Dynamics Information Technology (Bethesda, MD)
- …in a timely and comprehensive manner. The SOC PM will be an advocate for IT security operations activities to promote greater awareness and understanding of ... policies, procedures, and processes to ensure comprehensive monitoring and incident response capabilities. + Develop and manage key performance indicators (KPIs) to… more
- Microsoft Corporation (Redmond, WA)
- …to influence and implement service resiliency enhancements, auto-remediation tools, and customer -centric mitigation strategies. + Identify and advocate for ... Are you passionate about cloud computing, obsessed with customer experience, and driven to resolve complex issues under pressure? Do you thrive in high-stakes, live… more
- MetroLink (Los Angeles, CA)
- …in a demanding work environment. + Able to maintain composure and customer focus during challenging situations. + Function calmly and exercise sound judgment ... in a fast-paced work environment. + Carry out assignments independent of immediate supervision. + Work on manual processes and/or computer-aided dispatching systems… more
- Great River Health (West Burlington, IA)
- …assessment findings* Analyzes and prioritizes abnormal findings. Initiates appropriate response * Anticipates actual or potential problems or health concerns in ... necessary to attain the optimal level of self-careEvaluation* Evaluates patient's response to care and comprehension of educationDocumentation* Documents all aspects… more
- Howard University Hospital (Washington, DC)
- …performs special 3D imaging as needed. Notifies appropriate health care provider when immediate clinical response is necessary based on procedural findings and ... infiltration or reactions and notifies the radiologist and pages emergency response team when required. Provides accurate explanations and instructions to the… more
- Micron Technology, Inc. (San Jose, CA)
- …cross-functional collaboration to ensure seamless execution of business plans and rapid response to customer needs. Champion customer -centric innovation by ... collaboration across organizations and geographies to deliver seamless execution and rapid response to hyperscale customer needs. + **Architect and Execute… more