• Inbound / Outbound Queue…

    CVS Health (Annapolis, MD)
    …standards, where applicable, while adhering to company policy and procedures. - Places outbound calls to providers under the direction of Medical - Management Nurses ... to obtain clinical information for approval of medical authorizations. - Uses Aetna Systems such as QNXT, ProFAX, ProPAT, and Milliman Criteria. - Communicates with Aetna Nurses and Medical Directors, when processing transactions for members active in this… more
    CVS Health (11/22/25)
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  • Inbound / Outbound Queue…

    CVS Health (Atlanta, GA)
    …where applicable, while adhering to company policy and procedures. - Places outbound calls to providers to provide information or obtain clinical information for ... approval of medical authorizations. - Uses Aetna Systems such as MedCompass, QNXT, ProFAX and ProPAT. - Communicates with Aetna Nurses and Medical Directors when processing transactions for members active in this Program. - Sedentary work involving significant… more
    CVS Health (11/22/25)
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  • Sales Retention Account Associate - Gulf…

    WM (Tupelo, MS)
    …In this position, you will become a retention expert! You'll split your time between inbound and outbound calls with our customer base to resolve issues and ... thus becoming a save specialist! **Job Summary** The Account Associate I (AA) generates shareholder value by using a...Small/Medium commercial WM customers as part of a team-based queue . The AA manages existing business relationships focused on… more
    WM (11/07/25)
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  • Sales Retention Account Associate

    WM (Lewisville, TX)
    …In this position, you will become a retention expert! You'll split your time between inbound and outbound calls with our customer base to resolve issues and ... anyone else in the industry. **Job Summary** The Account Associate I (AA) serves as a key point of...Small/Medium business customers. Operating as part of a team-based queue , the AA focuses on retaining and growing the… more
    WM (11/23/25)
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  • Clinical Support Associate - ECM

    TEKsystems (Santa Barbara, CA)
    Description A Clinical Support Associate - Enhanced Care Management (CSA-ECM) is part of the Enhanced Care Management Unit within the Medical Management department. ... processing authorization and referral requests. * Respond promptly to inbound calls in the Health Services' phone queues. *...calls in the Health Services' phone queues. * Make outbound calls to providers, members, and Health staff regarding… more
    TEKsystems (11/15/25)
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  • Customer Service Representative

    PenFed Credit Union (San Antonio, TX)
    …the position will perform other duties as assigned. + Answer persistent inbound member calls and accurately complete requested transactions regarding PenFed deposit, ... all member interactions. + Answer member inquiries via chat functionality and outbound calls. + Calmly research, resolve, and de-escalate member questions or issues.… more
    PenFed Credit Union (11/23/25)
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