- JobSquad Staffing Solutions (Jackson, MI)
- …production. Responsibilities of position Responsibilities · Manage a high volume of inbound and outbound calls with professionalism and accuracy, ensuring timely ... changing schedules based on client needs. · High school diploma or GED required; Associate degree preferred. · Minimum of 2 years of customer service, call center,… more
- CVS Health (Austin, TX)
- …case basis per business need.* What will you do? * Handles a high volume of inbound calls * Email, Fax, and/or Print and mail member requested results or forms. * ... paced customer service environment * Prior experience working in call center or inbound calls environment * Speak, read, and write English fluently * Good verbal… more
- CVS Health (MI)
- …where applicable, while adhering to company policy and procedures. - Places outbound calls to providers to provide information or obtain clinical information for ... approval of medical authorizations. - Uses Aetna Systems such as MedCompass, QNXT, ProFAX and ProPAT. - Communicates with Aetna Nurses and Medical Directors when processing transactions for members active in this Program. - Sedentary work involves significant… more
- CVS Health (LA)
- …Peer discussions with Health Plan Medical Directors and providers. + Places outbound calls to providers, - Update authorizations and complete the provider ... notification process. + Uses Aetna Systems such as Medcompass, QNXT, ProFAX, ProPAT, + Communicates with Aetna Nurses and Medical Directors when processing transactions for members active in this Program. + Sedentary work involving significant periods of… more
- WM (Plymouth, MI)
- …In this position, you will become a retention expert! You'll split your time between inbound and outbound calls with our customer base to resolve issues and ... anyone else in the industry. **Job Summary** The Account Associate I (AA) serves as a key point of...Small/Medium business customers. Operating as part of a team-based queue , the AA focuses on retaining and growing the… more
- PenFed Credit Union (San Antonio, TX)
- …the position will perform other duties as assigned. + Answer persistent inbound member calls and accurately complete requested transactions regarding PenFed deposit, ... all member interactions. + Answer member inquiries via chat functionality and outbound calls. + Calmly research, resolve, and de-escalate member questions or issues.… more
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