- Novant Health (NC)
- …lead the development, execution, and continuous improvement of ITSM processes across Incident Management, Problem Management, and Knowledge Management. This ... What You Bring + Proven experience managing ITSM processes, particularly in Incident , Problem , and Knowledge Management. + Strong analytical and problem… more
- Guardian Life (Holmdel, NJ)
- Overview: Guardian Life is looking for a dynamic Manager of Major Incident , Problem , and Change & Release Management to join our team! **You Are:** + ... driving root cause resolution, and implementing effective change management practices + Dynamic Manager of Major Incident , Problem , and Change & Release… more
- University of Miami (Miami, FL)
- …Miami Health System, "UHealth", IT Department has an exciting opportunity for a Full-time Manager , IT Security of Incident Response to work hybrid in South ... Florida. The Manager , IT Security of incident response will...interact with senior leadership and other business units. + Knowledge of IT end-to-end problem management and… more
- Aveanna Healthcare (Atlanta, GA)
- IT Incident and Release Manager ApplyRefer a FriendBack Job Details Requisition #: 206043 Location: Atlanta, GA 30339 Category: IT Salary: $85,000.00 - ... a meaningful impact in the communities we serve. Requirements Position Overview The IT Incident and Release Manager is responsible for leading the incident … more
- Fiserv (Omaha, NE)
- …on a global scale, come make a difference at Fiserv. **Job Title** Major Incident Manager **About your role:** We are seeking a skilled, detail-oriented and ... proactive Major Incident Manager associate to join the FICC...(or 'shortfalls') have been identified, discussed and documented as Problem Tasks (pTasks) for follow up during the formal… more
- BrightSpring Health Services (Louisville, KY)
- Our Company BrightSpring Health Services Overview The Incident Escalation Manager oversees the Manager on Duty (MOD) team that manages the lifecycle of all ... incident priority when engaging IT support teams. The Incident Escalation Manager will also be responsible...ensure effective and timely communication to business operations. This manager role will drive Problem Management that… more
- CyrusOne (Dallas, TX)
- We are searching for an experienced Incident Manager to join our Quality & Compliance team, a critical component of CyrusOne's Customer Success organization. ... including the tracking of root cause analysis and corrective action activities. The Incident Manager collaborates with both internal and external stakeholders to… more
- Fiserv (Omaha, NE)
- …a global scale, come make a difference at Fiserv. **Job Title** Lead Major Incident Manager **About your role:** We are seeking a highly skilled, detail-oriented ... responsible for working high-pressure situations as the Lead Major Incident Manager for issues which are (or...(or 'shortfalls') have been identified, discussed and documented as Problem Tasks (pTasks) for follow up during the formal… more
- Broadridge Financial Solutions (Edgewood, NY)
- …along the way, come join the Broadridge team. Join our dynamic team as an Incident Manager within our IT Infrastructure division! As Incident Manager ... performing Root Cause Analysis (RCA) to resolution. + Ensure Problem Management processes are followed, and incident ...Problem management + Understanding of ITIL framework for problem management + Knowledge of ITSM is… more
- Amazon (Seattle, WA)
- …operational experience, knowledge of best practices, and effective usage of incident management tools. We're looking for an expert in incident response, ... take risks, and collaborate with remarkable people. This is a senior-level incident management role responsible for leading the incident response function… more