• Instant Service Center…

    IHG (Miami, FL)
    …South Florida by the Sun Sentinel for the eight year. **Your day to day:** As an ** Instant Service Center Agent ,** you will answer calls from in-house ... require additional monitoring or follow-up. + Promote team work and quality service through daily communications and coordination with other departments. Be aware… more
    IHG (07/01/25)
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  • Tier I Call Center Support Agent

    TekSynap (Silver Spring, MD)
    …technical assistance via phone, email or via the web queue, including chat or Instant Message, when implemented. + Open service desk tickets and ensure proper ... information is collected from user and recorded in service management system. + Diagnose and resolve routine hardware...and updates to increase first call resolutions and Client service satisfaction. + Document and ensure proper information is… more
    TekSynap (07/18/25)
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