- Baptist Memorial (Memphis, TN)
- …tickets and/or cases. For more complex issues, transfer internal customers to second-level Help Desk Technicians. Incumbent is subject to overtime, callback, and ... on-call as required. Perform other duties as assigned Job Responsibilities + Provides technical assistance to computer system users. + Solves problems dealing with a limited variety of concrete variables by interpreting written and verbal information and… more
- Moser Consulting (South Bend, IN)
- …the remarkable individuality of everyone's culture, history, and service. Description The Service Desk Technician is a dynamic role essential for the maintenance ... skills, and an in-depth understanding of IT infrastructure. The technician is expected to prioritize user satisfaction, maintain detailed...the client and practice. You may be asked to help in other practices and clients as needed. Requirements… more
- Red River (Lexington, MA)
- …or escalate to others; you embrace a hard challenge. Red River is seeking a Service Desk Technician II with an active Secret clearance to join our growing team! ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...device types + Ticketing system/SLA experience (ServiceNow preferred) + Intermediate knowledge of Backup Solutions (Veeam preferred) + Basic… more
- University of Utah Health (Salt Lake City, UT)
- …appropriately. + Works under immediate supervision. + Other duties as assigned by the help desk manager. **Knowledge / Skills / Abilities** + Ability to ... knowledge of LAN/WAN, operating systems, database or application development languages to help design, deploy and maintain IT systems. This position works under the… more
- General Dynamics Information Technology (North Charleston, SC)
- …phone, email, chat, and enterprise ITSM. **RESPONSIBILITIES** _A day in the life of a Help Desk Technician III with GDIT includes:_ + Assisting and ... to Obtain:** None **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Call Center,Critical Thinking,Customer Service,Information… more
- Robert Half Technology (Atlanta, GA)
- Description We're looking for an experienced Tier II Help Desk Technician to join our growing IT team. You'll serve as an escalation point for Tier I support ... + Support Active Directory, Microsoft 365, and basic to intermediate networking + Assist with imaging, deployment, and configuration...2-3 years of experience in an IT support or help desk role Strong knowledge of Windows… more
- Leidos (Fort Belvoir, VA)
- … help with resolution. + Analyze, troubleshot, and resolve tickets based on the Help Desk allocation process. + Follow ITSM and ITIL processes to ensure ... **Description** Leidos is seeking an Intermediate Helpdesk Specialist to support large-scale migration and operations on a large, high-profile DOD contract. The I3TS… more
- State of Michigan (Lansing, MI)
- …basic training academies, and in-service training providers regarding the MITN through the MITN Help Desk . This technician will be required to understand and ... Departmental Technician 7 - E9 - PDB / MCOLES...paraprofessional, including one year of experience equivalent to the intermediate level in state service. Alternate Education and Experience… more
- TEKsystems (Muscatine, IA)
- …office workers at the Muscatine IA location (400 Employees) - Most calls go to Help Desk at Greene, and are rerouted to this location. Nice-to-haves: ○ ... looking for a LEVEL 1/2, IT Support technician for an ongoing contract within their enterprise...be taking on the bulk of the L1 Service Desk calls and freeing up other technicians for project… more
- TAI (Pikesville, MD)
- …setup/configure new PCs and applications, configure networks and databases, troubleshoot and resolve help desk tickets, and provide assistance to end users. This ... Taste of What You'll Be Doing:** The IT Desktop Technician will ensure that computer hardware and software, as...tasks and projects under pressure, including experience with a help desk ticketing system + Strong interpersonal… more