- PSI Pax (Indian Head, MD)
- … Environment (PIEE). Process end user support requests through the National Help Desk Service Management (NHDSM) tool. Provide support for a large government ... to our DOD Customer's mission specializing in Information Technology, enterprise resource planning, business and financial management, acquisition, and logistics.… more
- Extreme Reach (New York, NY)
- …owner, the primary point of contact, and the internal advocate for XR's enterprise Brands and recurring revenue clients. Partnering with the Sales team for pre-sales ... relationship owners, etc. Create customized Customer Success plans for enterprise clients that dictate scheduled touch-points for proactive outreach, including… more
- Capgemini (New York, NY)
- …leading multi-country programs across functions like Global Contact Centers or Service Desk implementations. Familiarity with platforms like ServiceNow , ... complex change-whether it's reshaping culture, aligning leadership, or driving enterprise -wide transformation. This isn't just about managing change-it's about… more
- ManTech (Doral, FL)
- **MANTECH** seeks a motivated, career and customer-oriented ** Junior Enterprise Service Desk Technician** to join our team in **Doral, Florida.** ... **Minimum Qualifications:** + HS diploma + 1+ years of relevant Enterprise Service Desk experience. + Fundamental understanding of computer hardware… more
- CACI International (Doral, FL)
- …Travel: Local * * * **The Opportunity:** CACI is seeking an experienced and highly skilled Junior Service Desk Operators to join our team to support our ... Doral, Florida. This position is contingent upon award. The Junior Service Desk Operator maintains...IT policies and procedures to end-users + Support USSOUTHCOM Enterprise Service Desk (ESD) services… more
- ManTech (Doral, FL)
- … Desk Manager is recognized as a subject matter expert in Enterprise Service Desk management, possessing extensive experience and deep technical ... They lead the development, implementation, and continuous improvement of the organization's Enterprise Service Desk strategy, ensuring alignment with… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance Required: Secret Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk ... to Tier 2 or supervisory staff. + Collaborate with Service Desk Leads and IT teams to...IT process improvement. + Train and provide guidance to junior personnel as needed. + Maintain efficiency and performance… more
- Robert Half Technology (Nashville, TN)
- …focused on resolving desktop-related issues, enhancing the support knowledgebase, and improving overall service delivery within the IT Help Desk team. The hours ... manner, gather pertinent information, and document all interactions using the internal Help Desk System. + Classify, prioritize, and manage service requests in… more
- SOS International LLC (Pearl Harbor, HI)
- …efforts alongside the Systems Engineering, Systems Operations, Network Operations, and the Enterprise Service Desk (ESD) teams. Design, develop, and ... Overview SOSi is currently seeking an experienced Junior Network Engineer to join our team in Joint Base Pearl Harbor Hickam, Honolulu, Hawaii. The customer based… more
- TD Bank (New York, NY)
- …office and other groups globally to mitigate risk and deliver world class service to our global client base. They provide operational support and control functions ... contact. The Fixed Operations team strives to create efficiency, improve client service levels and reduce operational risk. If you are industrious, collaborative,… more
