• Junior Help Desk

    ProSphere Tek (Silver Spring, MD)
    …success and operational excellence for Federal Government organizations. We are curretnly seeking a Junior Help Desk to support one of our contracts. ... **Minimum Requirements** + 2+years experiencein Helpdesk/Desktop support + Providing first and second-level technical support to end-users for desktops, laptops, and related hardware/software. + Troubleshooting and resolving complex issues with operating… more
    ProSphere Tek (10/29/25)
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  • Junior Help Desk Technician…

    General Dynamics Information Technology (Washington, DC)
    …*Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele ... of the federal government in the heart of our nation's capital. As a Help Desk Technician, you are the foundation of our overall approach to executive IT… more
    General Dynamics Information Technology (11/01/25)
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  • Senior Help Desk Technician

    Spectrum Comm Inc (Falls Church, VA)
    …IT teams for escalated issues or specialized support needs. + Mentor and assist junior help desk staff, providing guidance on troubleshooting methods and ... Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical support at a secure government facility in… more
    Spectrum Comm Inc (09/22/25)
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  • IT Help Desk Engineer (Mid)/(…

    Shuvel Digital (Washington, DC)
    …efficient service delivery. We are currently seeking a motivated, career, and customer-oriented IT Help Desk Engineer ( Junior ) to join our team supporting ... this contract. The Help Desk Engineer will troubleshoot issues to provide excellent customer service and support to system stakeholders. Work Location This is a… more
    Shuvel Digital (10/28/25)
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  • Advanced IT Support Engineer

    Waystar (Louisville, KY)
    …feedback to improve internal documentation and workflows. Mentorship & Leadership + Mentor junior Help Desk technicians and assist with onboarding and ... technician who serves as a technical leader within the Help Desk team. This role focuses on...role focuses on handling complex end-user support requests, mentoring junior technicians, and ensuring high-quality service delivery. While not… more
    Waystar (10/07/25)
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  • Service Desk Agent Junior

    ASM Research, An Accenture Federal Services Company (Alexandria, VA)
    …qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and ... issues, requests. As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
    ASM Research, An Accenture Federal Services Company (10/13/25)
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  • Senior Engineer - Citrix

    United Airlines (Chicago, IL)
    …includes root cause analysis, resolving difficult-to-diagnose problems, and providing expert-level support to junior engineers and help desk staff + Security ... involves coordinating with other IT teams, developing project plans, and mentoring junior staff + Disaster Recovery and Business Continuity: Design, implement, and… more
    United Airlines (09/13/25)
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  • Help Desk Support Lead

    KBR (Colorado Springs, CO)
    Title: Help Desk Support Lead Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology ... country's most critical role - protecting our national security. Help Desk Support Lead - Gravity DevSecOps...Gravity DevSecOps Pipeline. + Provide guidance and mentorship to junior support staff, helping them develop skills and improve… more
    KBR (09/15/25)
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  • Senior Help Desk Specialist

    SMX (Dahlgren, VA)
    Senior Help Desk Specialist (4406)at SMX(View all jobs) (https://www.smxtech.com/careers/) Dahlgren, VA SMX is looking for a highly motivated Senior Help ... of Naval Surface Warfare Center Dahlgren Division (NSWCDD) in Dahlgren, VA. The Senior Help Desk Specialist will provide advanced technical support within the … more
    SMX (10/18/25)
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  • Help Desk Lead - Senior

    CGI Technologies and Solutions, Inc. (Arlington, VA)
    ** Help Desk Lead - Senior** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** J0925-0429 ... Lead manages and oversees the daily operations of a help desk team, ensuring efficient and effective...adequate coverage for service delivery. o Mentor and train junior staff members, fostering their technical and professional development.… more
    CGI Technologies and Solutions, Inc. (09/06/25)
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