- SAIC (Vancouver, WA)
- …will provide IT support to the United States Department of Transportation in Vancouver, WA as a Junior Service Desk Technician . The junior role works ... a High School diploma. Must have minimum 1 year of experience providing customer service support in a business organization. + Must be able to work physically… more
- Daisy Brand (Casa Grande, AZ)
- …Daisy Brand is currently looking for a junior to mid-level (Field) Service Desk Technician . Primarily, the candidate will support local branch ... + Configure and deploy workstations, servers, and network hardware + Work as Help Desk /Desktop Support staff to address reported issues and act as onsite support for… more
- General Dynamics Information Technology (Washington, DC)
- …*Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at ... levels of the federal government in the heart of our nation's capital. As a Help Desk Technician , you are the foundation of our overall approach to executive IT… more
- SAIC (Vancouver, WA)
- **Description** We are currently seeking a motivated, customer service -oriented Lead Service Desk Technician . This role will lead the Service Desk ... ability to multitask, and strong communication skills. The Lead Service Desk Technician will utilize...day-to-day issues by serving as the escalation point for junior , mid, and senior-level technicians and by tackling complex… more
- Cupertino Electric (San Jose, CA)
- **Posting Title:** Sr Service Desk Technician **Reports To:** Manager, IT Service Desk **Location:** San Jose, California **Salary Range:** ... impact. **ABOUT THE ROLE** We are hiring a **Senior Service Desk Technician ** to provide...SLA adherence while serving as a role model to junior team members. + Provide advanced first-level support for… more
- LA Care Health Plan (Los Angeles, CA)
- Help Desk Technician III (Hybrid) Job Category: Information... serves as a key liaison between the IT Service Desk , business units, and other IT teams, ... required to achieve that purpose. Job Summary The Help Desk Technician III plays a critical role...completed. Duties Manages complex issues escalated from Level 2 Service Desk Technicians, serving as a key… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Technician (Tier II) to join our team in Aberdeen Proving Ground, MD. ... Clearance required + Non-remote (relocation incentive available) The Help Desk Technician will serve as front-line support...Five (5+) years or more of directly related help desk / service desk experience. + Experience… more
- TEKsystems (Dallas, TX)
- …as an escalation point for advanced or difficult help requests. * Build rapport with service desk customers. * Escalate problems (when required) to the Team Lead ... Description The role of the Senior On Site Support Technician is to ensure proper computer operation so that...and Management. * Record, track, and document the service desk request problem-solving process, including all… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …evolving business and mission needs. Position Description: The Tier 2 Help Desk Specialist provides advanced technical support for escalated incidents, focusing on ... ensures compliance with SLAs and security standards while delivering high-quality service to end users. Responsibilities: + Incident Support + Communicate… more
- Beth Israel Lahey Health (Charlestown, MA)
- …This includes acting as an escalation point on tickets not resolved by the Service Desk and Field Support as well as logging, triaging, resolving, and ... timely follow up of service requests/incidents. The Senior Field Support Technician ... staff. Acts as an escalation point for the Service Desk . 6. Possess an understanding of… more