- ManpowerGroup (Norfolk, VA)
- …User Operations** to join their team in **Norfolk, VA** . **Job Title: L1 Support for Service Desk and Helpdesk** **Location: Norfolk, VA** **Contract on ... support requests. **9) Performance Monitoring:** a) Monitor support metrics and KPIs to ensure high-quality service... support metrics and KPIs to ensure high-quality service delivery. b) Participate in regular reviews to identify… more
- TEKsystems (Sierra Vista, AZ)
- …enterprise service desks in the defense space. Under the Army Enterprise Service Desk , the System Support function handles incidents and requests ... required. - Documents all customer interactions within a ticketing system. Skills Help desk support , Troubleshooting, Customer service , Service desk ,… more
- Tekscape (New York, NY)
- …IT, managed security services, cloud computing, compliance, and collaboration. The Team: Tekscape's Service Desk team provides customer support and expertise ... goals ensures successful support and execution and client satisfaction. The Service Desk team is looking for a qualified Level 1 Systems Engineer with proven… more
- TEKsystems (Union City, CA)
- …Troubleshooting typically done over the phone; they use go to assist * Expected to do desk visits as needed * 90% phone/remote support , 10% desktop. * May be the ... 365, Windows 11, desktop support , helpdesk, IT support , technical support , remote support , troubleshooting, customer service Top Skills Details… more
- Tekscape (New York, NY)
- …L2 is the first line of defense as well as an escalation point for Service Engineer L1 resources to assist either remotely or onsite at customer facilities ... infrastructure, and project related tasks. + Escalation point for Service Engineer L1 items that are not...+ Participate in after-hours on-call rotation for technical services support /Help Desk . Preferred Skills + Experience in… more
- CVS Health (Woonsocket, RI)
- …for new ad products and feature enhancements + Own the operational execution of self- service support and identify areas of improvement to internal teams. + ... Ad Tech Support Manager will be responsible for building out our client support program for CMX self- service offerings with a focus on client success,… more
- TEKsystems (Muscatine, IA)
- …various manufacturing related technology. This technician will be taking on the bulk of the L1 Service Desk calls and freeing up other technicians for ... to absorb the work, but also work alone. Day-day responsibilities: - Primarily Service Desk and Desktop support for local users, mostly written ticket… more
- NTT DATA North America (Austin, TX)
- … service . Role Responsibilities Execute service delivery (IMAC, Break Fix, Desk Side Support ) according to Managed Client Policy & Procedure Guide ... client services for a strategic customer. These services include: IMAC, Break Fix, Desk Side Support , etc. This role combines strong technical skills with… more
- Robert Half Technology (Marysville, OH)
- …Responsibilities: * Efficiently process customer credit applications as part of the Regional IT Service Desk L1 * Maintain and update customer credit records ... you will be a crucial part of our IT Service Desk , handling a variety of responsibilities...technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in… more