- Duke Energy (Cincinnati, OH)
- …system wide outages, and understand when and how to engage Senior level support groups 3. Perform hands-on and remote troubleshooting steps to isolate hardware and ... and managing problem and change tickets assigned to the LIT work queue. 7. Conducting quality assurance reviews. 8....one of the following: + 1 year IT Workstation Support experience (additional credit will be given for IT… more