- SpaceX (Hawthorne, CA)
- Lead Customer Support Workforce Analyst Hawthorne, CA Apply SpaceX was founded under the belief that a future where humanity is out exploring the stars ... to make this possible, with the ultimate goal of enabling human life on Mars. LEAD CUSTOMER SUPPORT WORKFORCE ANALYST We're seeking a dynamic Lead … more
- Impact Workforce Solutions (West Point, GA)
- Assembly Line Team Lead 1st & 2nd Shift Pay $18.50 (with a $2. 2nd shift differential) Full-time, Benefits, and Weekly Pay Position Summary: The Assembly Line Team ... by management. + Environmental, Health, and Safety (EHS): + Lead by example in adhering to safety policies and...goals. + Foster positive relationships with team members and support organizations. + Collaborate with the Group Leader to… more
- DISH Network (Englewood, CO)
- …+ Engage with industry peers to ensure staffing technology and internal customer support remains best in class **Skills, Experience and Requirements** ... **Department Summary** We're seeking an analytical, innovative leader to join our Customer Experience Operations (CXO) senior leadership team. Reporting to the VP of… more
- Henry Ford Health System (Troy, MI)
- General Summary: The Lead Customer Service Support role will serve as the SME for the Customer Services department regarding reporting, workforce ... and answer unknown benefit or procedural questions. + Assist Customer Services leadership in workforce management activities,...to inquiries in an appropriate and timely manner. + Lead projects that support Customer … more
- Walmart (Bentonville, AR)
- …team, expected to lead through influence and drive a broader workforce strategy to improve productivity, employee and customer experiences. An individual ... there is proper support for new initiatives and strategic initiatives. Lead the continuous improvement of workforce management processes, including the… more
- Amazon (Tempe, AZ)
- …looking for a leader to manage and streamline our member support center workforce . As Workforce Manager Customer Care, you will evaluate our operating ... love to hear from you! Key job responsibilities - Lead strategic workforce planning and management for...and analytics, with the ability to analyze trends across customer -facing and support teams. - Experience in… more
- Trinity Health (Livonia, MI)
- …materials. 9. Lead large group, small group, and individual training sessions. Lead and train other workforce management staff and other colleagues to train ... business intelligence applications. 11. Ensure integrity and timeliness of reporting from workforce and financial systems. 12. Support and optimize performance… more
- Wells Fargo (Charlotte, NC)
- …Senior Securities Operations Specialist. This role is critical for the setup, ongoing support , and expansion of Workforce Management processes across ICC (Client ... Actively monitor, timely updates and ensure compliance for the Workforce Management Policies and Procedures. + Lead ...protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer … more
- American Express (New York, NY)
- …and KPIs to track progress, use data to pivot and always improve customer satisfaction. + Accountable for the workforce tooling transformation driving ... **Description** **You Lead the Way. We've Got Your Back.** With...meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll… more
- Carrier (GA)
- …new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For ... degree. + 6+ years of experience in a senior customer success, account management, or senior support ...senior customer success, account management, or senior support role. **Preferred Qualifications:** + Salesforce Case Management. +… more