• Lead Solutions Architect

    Humana (Pierre, SD)
    **Become a part of our caring community and help us put health first** The Lead Solutions Architect works with user groups to solve business problems with ... available technology including hardware, software, databases, and peripherals. The Lead Solutions Architect works on problems of diverse scope and complexity… more
    Humana (12/10/25)
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  • Lead CCaaS Engineer - Genesys CX…

    EPAM Systems (Weehawken, NJ)
    …legacy platforms to cloud-based solutions + In-depth knowledge of Genesys Architect , routing strategies, outbound campaigns, digital channels, and workforce ... as a ** Lead CCaaS Engineer** at EPAM. You'll architect and implement sophisticated Genesys Cloud CX solutions while leading complex migration projects… more
    EPAM Systems (12/19/25)
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  • Associate Director - Global Voice Services…

    Lilly (Indianapolis, IN)
    …WCS, leads the telephony strategy globally, leveraging **Microsoft Teams** and ** Genesys ** solutions supported by strategic partners. **How You'll Succeed** ... you a strategic thinker and telephony expert ready to lead the next generation of voice communication in a...Eli Lilly and Company as our Global Voice Services Architect , where your technical vision and leadership will directly… more
    Lilly (11/11/25)
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  • Senior Manager Contact Center Technical…

    Public Storage (Plano, TX)
    …We are seeking a seasoned Sr. Manager of Contact Center Technical Solutions to support the strategic roadmap and hands-on implementation of advanced contact ... center technologies, with a strong focus on GenAI-enabled omnichannel solutions . This role is pivotal in driving innovation, scalability, and operational excellence… more
    Public Storage (12/03/25)
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  • Senior Telecom Engineer - Hybrid

    Vivint (UT)
    …building seamless, scalable, and intelligent telecom solutions . What You'll Do * Lead the design, deployment, and optimization of Genesys Cloud and Amazon ... call flows, and implement natural language call routing using tools like Lex, Genesys Architect , or equivalent * Solid understanding of RESTful APIs, OAuth,… more
    Vivint (12/05/25)
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