• Live Chat Agent

    OMNICOMMANDER (Santa Rosa Beach, FL)
    Live Chat Support Agent - MUST have Customer Support Experience Santa Rosa Beach, FL (In-Office position, NOT Remote- Only local candidates will be ... and general client concerns + Evaluate customer interactions and issues to Live Chat Manager when appropriate + Create relationships with new customers to better… more
    OMNICOMMANDER (10/17/25)
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  • Product Manager II, Conversational AI (IVR…

    EchoStar (Englewood, CO)
    …customer needs, and business value to prioritize features and initiatives + **AI Chat & IVR Agent Design & Configuration:** Lead the design, configuration, ... of connectivity. Our business reach spans satellite television service, live -streaming and on-demand programming, smart home installation services, mobile plans… more
    EchoStar (09/10/25)
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  • Senior Director, Partner Development (Agency/Dbam)

    EAB (Washington, DC)
    …for EAB's Digital Agency (Edu Optimization), Digital Brand Awareness Marketing, and Chat Agent solutions. Following an onboarding period, the Senior Director ... new business development for EAB's Digital Agency, Digital Brand Awareness Marketing, and Chat Agent products. Oversee team progress toward annual revenue goals.… more
    EAB (10/19/25)
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  • Principal Applied Scientist

    Microsoft Corporation (Redmond, WA)
    …chain of thought techniques, intelligent information retrieval techniques or through agent orchestration. These innovations will enhance M365 Chat , Researcher ... equivalent experience. - 3+ year(s) experience developing and deploying live production systems, as part of a product team....industry settings). + 3+ years experience developing and deploying live production systems, as part of a product team.… more
    Microsoft Corporation (11/26/25)
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  • Business Systems Analyst 2-NR

    Metropolitan Council (Minneapolis, MN)
    … experience lens + Understanding omnichannel use cases (phone, SMS, email, and chat ) + Evaluating agent workflows for efficiency and translating into clear ... with product manager + Identifying enhancements opportunities post go live + Managing release cycles and change impacts +...skills + Experience with change management, UAT, and go live activities + Comfort with permissions, roles, and basic… more
    Metropolitan Council (11/26/25)
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  • Senior Manager, Operations Servicing Strategy…

    Capital One (Mclean, VA)
    …and conversions, particularly with the Discover integration and the creation of a new live agent chat channel, are critical to the Channels organization. ... of a smart, talented team responsible for transforming the customer and agent servicing experiences. You will regularly integrate and influence multiple groups and… more
    Capital One (11/06/25)
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  • Manager, Chat Collections

    Sallie Mae (New Castle, DE)
    …+ Lead, train, and develop a team of chat agents managing collections via live chat and automated chat platforms. + Drive operational excellence by ... For students, for future generations, for the future of education. Manager, Chat for Collections (Operations with Technical Capability) Operations Leader with Strong… more
    Sallie Mae (11/22/25)
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  • IT Support Service Desk Assoc, WorldWide Grocery…

    Amazon (Austin, TX)
    …in Whole Foods Market, Amazon Fresh, and Amazon Go Stores. You will utilize voice and agent chat for live one-on-one support as well as web portal for ... lower severity technology issue management. You will troubleshoot software and hardware failures and identify network problems when they relate to the above named technologies. Key job responsibilities With guidance, perform a variety of duties, including: -… more
    Amazon (09/20/25)
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  • French - e- Live Verification Agent

    U-Haul (Phoenix, AZ)
    …2727 N Central Ave, Phoenix, Arizona 85004 United States of America Part-Time French Live Verify Phone Agents work with customers who opt to rent with U-Haul using ... dispatch through the U-Haul app on their smart phone. Live Verification Phone Agents review the customer's information and...making outbound calls and interacting with the customer via chat to explain and/or obtain the required information to… more
    U-Haul (11/22/25)
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  • Call Agent , Bureau of Customer Support

    City of New York (New York, NY)
    …TO: The Call Agent will communicate effectively on the telephone and through live chat to handle calls from different workgroups such as Dog License, Vital ... The Call Center is seeking to hire a Call Agent . The Call Agent will be responsible...to contribute to making NYC a healthy place to live and work. Established in 1805, the New York… more
    City of New York (10/30/25)
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