- IT Concepts (Austin, TX)
- …spark innovation, and achieve extraordinary milestones. Kentro is hiring a Major Incident Management (MIM) Support Specialist within the VA End Point ... Affairs (VA) End User support and Operations Monitoring contract within Major Incident Management (MIM). + Ensure the VA's IT services are reliable,… more
- Lincoln Financial (Radnor, PA)
- …problem management process. * Participating in an on-call Major Incident Management rotation, including weekend support . **What we're looking for** ... major Business technical incidents/problems, responsible for executing Critical Incident and Problem Management processes effectively. This includes… more
- Truist (Raleigh, NC)
- …the following job description:** ** This position is office-centric ** The Technology Major Incident Management Engineer is responsible for overseeing, ... and efficient manner; Coordinate with various teams (IT, Operations, Support ) to ensure effective incident response and...management experience, with at least 3 years leading major incident response in the financial or… more
- ServiceNow, Inc. (Santa Clara, CA)
- …holding a green card, will be considered."_** **This position reports to: Senior Manager, Major Incident Management ** The **Senior Major Incident ... continuous improvement. As a member of the Global Technical Support team, the Major Incident ...in this role:** ** ** + Drive the ServiceNow Major Incident Management Process for… more
- NiSource (Columbus, OH)
- …ensure alignment of expectations, deliverables, and timelines. **Essential Functions** + Own the Incident , Major Incident and Problem processes. + Ensures ... timely resolution and minimal customer impact. + Oversee critical incident response activities involving major service outages...including at least 4 years in a problem or incident management role. + 3+ Years using… more
- JPMorgan Chase (Columbus, OH)
- …exceptional products and services. As a Major Incident Manager within our Major Incident Management (MIM) team, you will play a pivotal role in ... products you deliver to thrive. You will lead the management of Major Incidents with significant impact... Support III team member in Infrastructure Platform Incident Management , you will ensure the operational… more
- JPMorgan Chase (Columbus, OH)
- …(ITIL) framework. **Preferred qualifications, capabilities, and skills** + Experience in Incident Management tools, specifically ServiceNow. + Experience with ... of full stack technology systems, applications, or infrastructure. + Working on incident , problem, event management for employee platforms. + Coordinate the… more
- General Dynamics Information Technology (Chantilly, VA)
- …team. This individual will be part of a team responsible for incident management activities for desktop service support from a central location for a ... Family:** Systems Administration **Skills:** Information Technology Infrastructure Library (ITIL),IT Incident Management ,System Administration **Experience:** 3 + years… more
- Truist (Richmond, VA)
- …Truist's data, operations, clients, and teammates. Provide consistent and reliable incident management services while driving down cybersecurity risk. Align ... with internal stakeholders on best practices to improve incident management capabilities. Office Centric role (required...for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific… more
- JPMorgan Chase (Tampa, FL)
- …from business disruption, minimizing the impact to customers, the Firm, and the Market. Incident management is a 24/7, 365-day global activity driven by any ... application or Clearing House/ Agent Bank outage. As an Incident Management Vice President in Global Command...the Business response across Operations, Client Service, Product for Major Incidents. + Assess risk and manage activities affecting… more
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